Whitehouse Leisure Park
St Asaph, United Kingdom Holiday park
One of the Best Places To Visits in Belgrano Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Lovely rooms and great atmosphere at Whitehouse Leisure Park. However, the checkout process was frustrating. Returning the key and access card for a deposit refund involved running between locations with poor staff communication. Reception opened late, causing confusion. A simpler, clearer process would greatly improve the overall guest experience. Well kept park. Very large but that means it has lots of amenities like its own shop, chippy, launderette, bar and restaurant, entertainment, pool , soft play area etc. .The beach is only a short walk away and is a very long sandy beach. Parking is limited unless your has its own allotted space. If not then there are a few car park areas dotted around but at busy periods you might have difficulty parking near your caravan. This has potential but some basic oversights let it down. The was reasonably clean and we were in a platinum one in a quiet corner of the plus the location is quiet but not far from lots of north Wales tourist areas and reasonably priced. Beds were made up on arrival too and the balcony and seating were a nice touch. Downsides were the lacked some basic things, not a single hook for coats or towels in the entire van and only mirrors in the main bedroom. The layout of the kitchen and bathrooms weren't great, not sure if the had much say in that to be fair. Didn't use the facilities but reception didn't open until after 10am and there was only one set of communal bins that were on the opposite side of the to us, had a few minutes drive round to get to them. There weren't enough parking spaces for the amount of vans, plus some were parking over 2 bays and reception had limited hours so no one to report it to. The exit barrier had a swipe card access to get out, but this was 20 feet before the barrier with no sign telling you, first time we drove past and couldn't barrier to lift, another user had to show us what to do. We then helped 4 more cars through the week in the same situation. The welcome pack to the was useless, a badly printed map that had been photocopied so many time it was no longer legible and a list of vague info that didn't even include basics like location of shop/ restaurant, menus opening times or any other details. This has a lot of potential but just isn't thought out, had a pleasant holiday but wouldn't come back to this particular as it is. Didn’t stay on but we have a up the road we went jaks for a drink and was greeted with some staff that would turn milk sour and I wasn’t the only customer to notice this and this was before 6pm then my granddaughter did the activities outside which we watch a staff member with a face on her like a wet week no interaction with the kids what so Ever which was also seen by a customer. No customer service what so ever which needs looking into Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites.
Address · Phone · Hours
- Address
- Whitehouse Leisure Park, Belgrano, Wales, GB
- Phone
- +44 1745 832112
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