Tides Leisure & Tennis Centre

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Didn't listen to what the public wanted, now they're wasting 20 million on turning it into a generic with no slides or machine etc. Hope it goes bust!! It's shutting down which is a shame, main shut and waves haven't worked for a long while Have sent one son through swim school with no problems. Had a second one start in the last year. Have spent thousands over the years with these clowns and they were happy to collect their Direct Debits while there were no issues. As always, you should judge an organisation on how they behave when things get slightly tricky. We cancelled one of our subs in person but they continued to collect it for months. When we flagged this, they pointed to small print. Congratulations on losing another 6-7 years of subs from us for our other kids because of a complete lack of discretion, common sense or human decency. Absolutely awful experience with their "customer service" - in quote marks because they don't care about customers and there was certainly no service. Went to Tides today. Wasn’t expecting anything amazing as aware the building is now old and tired, and lacking some badly needed investment. £17 for one adult and one child. Unfortunately there is now almost nothing there worth visiting for. The wasn’t great, quite dirty. Underneath, where many years ago the machines used to be, was filthy. was also busy, as pretty much everything there is now broken. Jacuzzi barely working, two other slides around 2,5 meters long, actually had queues. Main flume out of order, looks badly work out. Apparently ‘planned maintenance’, but judging by other reviews it’s obviously been out of action a while. Sadly a waste of money. Staff were fine, but the place just needs closing down till it gets the investment it needs. Terrible. Don’t go. Staff were grumpy. was closed. Cafe was closed. No notice that they were closed. Emailed about my displeasure of the service and it got ignored. Awful time....slide not in use, machine not and cafe shut and then member of staff had to mop floor, fairy enough, but instead of lifting chairs decided it would be more fun to kick chairs to the side ..... seriously My son loves it here but it has really got run-down now. Main and machine not working, high level cleaning desperately needs attention, changing rooms rarely, if ever cleaned with disinfectant so the floor are slimy, grim and disease-ridden. It’s a shame because there just aren’t the standard of pools in the uk that you find abroad. The staff were very pleasant, but I was not impressed by the fact that the waves weren't working, the big was not in use, and quite a few areas were in bad condition (rusty) floating broken off bits of tiles and the didn't really feel that clean. None of this information is given before booking !! 🙁 Terrible time My son has special needs booked over the phone the booking wasn’t recognised when we got there had to show them my bank account to prove the money has been deducted wave machine not and also waterslide was not and the café was closed. I would avoid at all cost. Tides is broken Massive part of my childhood growing up around Deal, and a genuine shame to know it's changing Brilliant gym friendly staff good leisure centre Very expensive This place is a scam and is false advertisement just by coming to tides , staff were rude and I would never come back even if they paid me. The waves and big red was a disappointment and the place is a failure just to hear has been for 4 years and the waves have not worked since 6 years. I would give this place 0 stars if I could but I can’t.If you can fix your problems that everyone is complaining about then fix it and fix the rust and broken tiles Today we visited Tides Leisure centre. The children were really excited as on online pictures of a water flume & slides looked really good. On arrival we were told that the only flume is closed. The machine didn’t come on once & I found the facilities dirty. The lockers took your 20p every time they got opened. It was an expensive trip for 1 hour. We didn’t use our two hour time slot as the kids were bored & we were cold. Considering it was £39 for the whole family to get in I think that was pretty expensive for just a visit to a when we already had a at our holiday park which was free. Very disappointed. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Gym