Balmoral Gardens Community Healthy Living Centre

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. The red haired older lady with big hoops and glasses at the reception desk of the green suite is so unprofessional and rude. Zero regard for duty of care or customer service. Avoid this gp at all costs unless you want to jeopardise your health. I will be following up with your practice manager. I'm surprised by the bad reviews, my experience the last year has been really good, the lady dr I see is really genuine and caring after years of feeling no ne cared or listened I feel like I've finally found a kind and thorough Dr that cares. The reception are always polite whenever I call. Easily accessible with an on site pay and display car park and also a 2 minute walk from Gillingham train station. Building itself seems clean and tidy and looks fairly modern. Balmoral YELLOW SUIT. Waste of time as per usual trying to talk to unreasonable/uneducated staff, who clearly do not communicate with each other and are not interested in your problem, but by the incompetence of the Staff. Strongly get the vibe of issues between the Staff. Got more chance of winning the Lottery than getting through and make any appointments. I would give -5 🌟 if a can, but I can't Dr Diana McEwen was absolutely fantastic. She was so kind, caring and knowledgeable. I've never been to see a doctor that I trusted and liked so much. I felt listened to and so much confidence in the care she provided. It was clean, well sign posted and the lady on reception was really nice too. They even rang me to say I had forgotten my baby's dummy. Brilliant service. holly happy z .x.max.z From start that 58 upper Lupton rd miadstones chairman kent uk Seems like they are really bad at dealing with bookings. When checking in I was told my appointment is after another 45min even if I got the message with the comfirmation. Unlike others I didn't miss the appointment but was made to wait My request for repeat prescription keeps getting turned down,even though it is ment to be ongoing via my dietician. As a result I don't get my prescription for a few weeks at a time,I try and phone up,but receptionist is & unhelpful My elderly mum needed help with her prescription today and she came home very upset due to the attitude of the receptionist, she was not helpful and was very towards her. Reading other reviews on here, it doesnt sound like this is the first time she has been to patients. If you do not have a caring disposition, maybe a doctors receptionist is the wrong job for you! They don’t care about their patients, poor management. I have almost five months for my Tommy, no call for the results and because I worked in the hospital I was given a copy of the scan report and I have been calling even went to the surgery and was told to go through anima which I did and I had been trying to book but says they have enough patients and I can’t book. Am always in pain, no one cares and am so sad Absolutely the worst GP surgery. Since I have registered, I haven't been able to get a single appointment. Their appointment system simply doesn't work and you end up wasting your time. Avoid at all costs. The receptionist was so rude, if you call and your in a queue, there’s an option for them to call you back instead holding in the queue. What they do is, they’ll call you but hand up as soon as it’s gone through so you’ll never be able to pick. They did that 3 times in one go meaning I was put back to bottom of the queue. When I tried to confront them, the lady was and dismissive. Miserable. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.