EuroParcs Maasduinen

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Seems like a great place the chalets we stayed in were very warm, cozy and clean We stayed here for work in the middle of winter. 4 adults and two dogs at a kids but what a great little it was. I can imagine for small kids it's excellent. You do need a car here as the nearest supermarket is a 4 klm round walk which I did do. While we were there it snowed and it was so pretty. Staff were excellent and attentive even in the middle of winter and at one point we were the only people staying in the resort. The we had was on a lake and it was a nice view. The had everything you needed. Decent sized rooms with a kitchen equipped with all you needed. The bathroom was nice and clean with a shower. There was a bit of a draft under the doors but it was -7 degrees!! Food at the restaurant was but over priced. The snack bar there was quality and yes a little pricey also but chips. All in all, it was a nice experience. Hello, this is my second with you. My first experience was good, but this time, at the beginning of my booking, the discount code you sent me didn't work. When I spoke to reception, they said they would refund it, but we don't know who will get the refund! I was ready to leave and came to reception at 10:10 AM to inquire about some things, but she didn't tell me about the late check-out. I didn't know there was a penalty for late check-out. I didn't know at the time and her about it, but she insisted on paying the penalty, which I didn't like. Why didn't you tell me about the penalty when I came to inquire? I felt taken advantage of because I was outside the villa for a whole hour packing my bags in the car. I wasn't even inside the villa, and when I her about it, she said, "You didn't give me the key!" That's why I had to pay the penalty! This angered me, and I didn't like the experience. I paid the penalty, and I'm still angry. This is unprofessional behavior. The rooms were very hot and there was no air conditioning. When I asked the reception, they said this device is for rent! When I opened the window, there were spiders and insects entering the room. It was scary. They didn't clean the windows and the electricity was cut off twice. I didn't like the stay. It's been 3 weeks since my and I haven't received the discount code. Every time I send them an email asking when it will be returned, they say it's under study! But if there is a way to take the money from you, it will be fast! But you can't get your right! This is unprofessional! Why did you give me a discount code that doesn't work? I can recommend this place with clear conscience. The apartments are clean, well-equipped, the area is very nice and perfect for relaxation. A gym and a swimming pool are available for guests, which makes your more comfortable. I will definitely come back here. We camped here for 1 night July 2025 and the facilities and staff are great! It's on our list to return in future. We stayed in a nice new vacation home, located on the border of Germany and the Netherlands. 4 stars for the rooms only because there was no airco or insect screens. It was a lovely 30 degrees outside and inside it got even hotter. Nice place to take your dog, forest starts directly at the entrance of the park. Second for us and definitely recommend going. Very disappointing experience at EuroParcs Maasduinen. We checked in around 4 p.m., received the key, and gave our car’s license plate number as requested. Later that night, around 10:30 p.m., the entrance gate did not open when we returned. Other cars were able to enter without any problem, but ours couldn’t. We pressed the intercom button, but the operator said they had no permission to open the gate. The WhatsApp number provided by the didn’t respond to calls or messages either. We had someone in the car who has walking difficulties, and we were forced to outside and walk about 45 minutes to our accommodation at night. This was completely unacceptable and very disappointing for a resort of this standard. If a guest’s car plate is already registered, the system should work properly, or at least there should be staff with authority to assist after hours. We sincerely hope EuroParcs improves their gate system and customer service for future guests. Poorly cleaned rooms, especially behind the sofa there are mountains of rubbish, it is not cleaned at all, but the itself is Stayed at the for 4 nights. Upon arrival I was that half of my induction stove was not working and that they were trying to solve the problem and that it would probably be solved before I left. I went to the house, was met by technicians who said they were trying to solve the problem but they hadn't managed yet. When I first tried to cook, I noticed that I could cook, however due to the fact that it was induction, I could only use small pans because anything too big would mean that not enough contact was made and I would get an error, meaning nothing was heating up. I called the reception and asked for a different house, however, there were none available. They me that we could discuss compensation at the end of my stay. I stayed the 4 nights, checked-out and asked about compensation. They me they were sorry to hear that my had been unpleasant and that the manager would get in touch with me via email. That happened later. I was in the email that I had been notified about the issue upon my arrival, that I was able to cook and that after my complaint on the first night I had made no further complaints so they had no was to resolve the issue, therefore, they saw no reason for compensation. To sum it up, it is a great place to stay, amazing environment, however, if there is an issue, insist on getting a new straight away or keep on pestering them about the issue, otherwise nothing gets done. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.