Resort Citta Romana

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. We stayed in 315 which had great decor and recently renovated bathroom and is next to the lake. Toilet downstairs as well. Pool is lovely. Shuts early at the weekend and you have to arrive early at the weekend. No soap provided. Great bike rides. Spiral staircase may not be suitable for elderly or young children. Or large suitcase. Nice reception staff. Little shop. Good playground. Near to pretty town and beach. They ask you to pay a 250 euro deposit but they are unable to do this via a card block like most hotels, car rentals. They pay it back at the end but I had to request it and provide my bank details. I ended up paying a £20 bank fee! Very disappointing. We stayed 3 nights at Resort Città Romana and unfortunately, our experience didn’t meet expectations. The location is peaceful and has potential, but several things detracted from our stay. The biggest issue was the lack of transparency in pricing. Cleaning fees, towels, and bed linen were not included in the booking price, and this wasn’t made clear when reserving. The €250 deposit was partially used to cover these hidden costs, and then we were asked to pay a second deposit onsite, which felt confusing and unfair. We also had an issue with charging our electric car — despite having our own secure cable and charging setup (which we use safely at home), we were warned not to use it. Additionally, the Wi-Fi was very weak, and breakfast was overpriced with no practical or affordable options for families. Overall, a disappointing stay. The resort has potential, but the lack of clear communication, modern services, and family-friendly amenities made it hard to enjoy. I lived here for almost two months, and it was a great place to stay. Very nice accommodation, with weekly cleaning service. The resort has a pool and sauna, and the rooms are equipped with a washer-dryer—everything you need. Highly recommend! 👍🏼 Great place , very quiet & clean. Houses r very nice. Nice swimming pool & sauna. Great place to chill with family. The in receptionist was very friendly, the out receptionist was extremely unfriendly, rude, rude and cynical. One day before check-out, we asked to another week beyond the two weeks we had booked and the receptionist didn't want to extend our and apologized profusely, since cleaning had to be done at the end of 15 days and that 3 weeks would be considered a long-term and for another week they would charge €1080, but on the website the amount was less than €600. Are 3 weeks considered a long term stay??!!! They must never have gone on a month's vacation! 😂 On the day of in, the receptionist informed us that it was not necessary for us to clean up at out, as they would do the cleaning. One day after check-out they called us to inform us that we would have to pay €33 for cleaning the house! The house was clean and tidy, only the entrance carpet had dry leaves as they have the streets of the resort very dirty with leaves and mud and obviously the entrance carpet gets dirty. And the house does not have any product to clean the kitchen or toilet. They decided to apply it because the oven was dirty.... when we entered the house the oven was already extremely dirty and even smelled of old grease. Inadmissible Lucky for you if all the clients left the house as clean as we did. In short, at check-in they were very pleasant, helpful and friendly, at check-out they were extremely incorrect, rude and unpolite. An experience not to be repeated and I do not recommend it to anyone. They just want to take extra money from customers. Customers must be informed at in of the regulation. They are not fair with customers The place is beautiful but the customer service and treatment are terrible. The managers and employees enter in the houses while u are working, just to out if everything its ok, after that my personal things started missanga Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. Hotel Hotel