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't Fietshokje

Haarlem, Netherlands Bicycle Shop

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I a Raaks Cargo 28inch Nexus this past weekend. It looks like a really nice for the price (€375). Some things I think can be improved. The customer was not great. The person helping us didn’t really sound he wanted to be there. And when I the there was no setup done on it. The seat and handlebars were skew, the brakes did not line up/work correctly, the gears were not setup and struggled to go into second gear and didn’t even want to go into 3rd gear. A proper setup of the I think is mandatory before it goes out the door. I’ll take it to another to setup the brakes as I’m not confident that Fietshokje would do a sufficient job. Also, your could use some music. It’s really quiet in there 🙂 My wife and I a used and new here. Lorenzo took plenty of time to answer all our questions and let us test-ride multiple to find the right one. We are very happy with our and we felt like we paid a good price for very good bikes. Had a flat tire, went by on Thursday and was told the mechanic is in on Saturday to come back. Came back on Saturday and the guy working inside was so rude, denied me saying they were too busy ( it was 12pm ) even though he told me to come back on Saturday and was completely not helpful and gave me a typical passive aggressive response. Never going back here again. Highly recommend any other but this one. I three months ago and purchased a for more than €300. However, I'm extremely disappointed with the quality and service. The is falling apart, and repairs are nearly as costly as buying a new one. When I aksed about the high repair costs and the lack of coverage under warranty, the staff couldn't provide a relevant valid answer. Overall, I strongly advise avoiding this store... an average from here which I now realise was way overpriced. Currently trying to get a tire fixed here. They could not be less interested in helping. No parts, mechanic in once a week etc etc. Asked if the other in town has parts or a mechanic and was told I must go find out. Don’t buy a from here! I spent over €300 on a brand new bike, which is totally falling apart. I’ve had my for less than a year and the handlebars are completely covered in rust. Not only this, but the handlebar grips have developed some kind of mold/mildew. Within a couple of weeks the back light had stopped working. Front light is super dim, barely illuminating. The bell fell off a few weeks ago. When I took it into the shop, the guy took some pictures of the rust and then I never heard from them again. Avoid this place. I was about to buy a (Raaks) for my daughter here, glad I didn't. While I was waiting for it to be prepared, another customer arrived with a 6-month-old that had a problem with the hydraulic brake system. He asked for assistance, and the employee became defensive, informing him that the warranty only covers the frame. The behaviour put a seed of doubt in my mind, which was confirmed when I asked the clerk to install a ring lock to the bike. The salesperson started to complain, telling me that I should install the ring myself, but as a token of goodwill, they would do it for me at an additional cost. I am glad I ended up asking the guy to put the back. Niet te spreken over deze winkel. Very nice and friendly with a lot of options. My wife ended up finding the perfect for her at a different place, but I would absolutely buy a from here. Staff was knowledgeable and friendly, with a bit selection. I'll be returning for my son's soon. When we wanted to exchange the we for €250, he said he wouldn’t give us any money back, only a €20 discount. This is an unbelievable decision… Both we had issues with the brakes and tires. When we mentioned it, he said he would fix them only if we paid for it. Geweldige zaak. Ruim aanbod, fiets al 4 jaar naar alle tevredenheid op een Gazelle destijds gekocht. Halve land afgereden om een bakfiets te kijken Heb bij fietshokje in haarlem (raaks) zeer tevreden eentje mee kunnen nemen Ik moet zeggen kwaliteit/prijs verhouding is zeer boven verwachting Ik zou de premium bakfiets van Raaks aan iedereen willen aanbevelen Bedankt voor de moeite die is gedaan om een klant tevreden te maken We had such a great experience at the thanks to Mr. Eric! He was incredibly kind, friendly, and understanding of our new adventure here in the Netherlands. As newcomers, we had lots of questions, and Eric was so patient and helpful every step of the way. His knowledge and calm demeanor made the whole process feel easy and welcoming. Highly recommend asking for him if you stop by—he really went above and beyond! 🚲👏 Hele goed service. Mijn zoon heeft zijn fiets hier gekocht en heb goed onderhoud gekrijgen van zijn fiets. Zeker aan te raden. Heel erg tevreden! Super snel geholpen en een top fiets voor een goede prijs. Ik kom zeker nog een keer terug. 👌🏼 The customer is the worst there. I a new electric and come with my battery completely broke and when I ask them to fix the man in the shopping didn’t like to help me and make me wait for 40 min and come to me and spoke very rude like his doing me a favor. It is not acceptable the way they treat the customer there I hate this shopping and I never more going to buy any there. Please everyone avoid this shopping they have horrible and not deliver good bikes. Zonde van je geld. Bij de prijs denk je al dat het te mooi is om waar te zijn. Nog nagevraagd over de garantie. Ja die zat er gewoon bij hoor voor een jaar. Je krijgt een gewone kassabon met niets erop staan van een garantie. Nog geen half jaar later is de fiets kapot. En de garantie? Nee die zat er niet op hoor. Beter dus even verder kijken naar een betrouwbare fietsenwinkel dan alleen naar je eigen portemonnee. Oplichters zijn het. 2 e voor €1900 met zeer slechte accu geleverd nooit meer We had a terrible experience with this shop. After purchasing a for €350, we noticed a problem with the wheel on our way home. Since it was late, we couldn’t return immediately. Due to this issue, we were unable to use the bike. When we finally managed to bring it back, he refused to replace it, saying the one-week warranty had expired. We explained that we didn’t have a car to transport it sooner, but he didn’t care. Instead, he offered to buy it back for just €35! We had no choice but to get it repaired. He charged €50 for a tire replacement, which we accepted. However, a week later, the tire came off again! We had to go to another and pay €60 to fix it properly. This is completely unreliable. Avoid it at all costs! The level of unprofessionalism here is nothing short of astonishing. Having arrived a good 20 minutes before closing, I could not talk the staff into letting me buy a bike. Not because they were disengaged or invisible. No, the salesperson happily conversed with me, explaining that while the is open for another twenty minutes, he'd rather start wrapping up, so he could be home at an earlier time. I could literally not convince him to let me make a purchase and there was not at any time any excuses emanating from this blissfully unaware of the concept of customer care of a salesman. Fascinating. Geweldig geholpen. Vriendelijk en kundig. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I a Raaks Cargo 28inch Nexus this past weekend. It looks like a really nice for the price (€375). Some things I think can be improved. The customer was not great. The person helping us didn’t really sound he wanted to be there. And when I the there was no setup done on it. The seat and handlebars were skew, the brakes did not line up/work correctly, the gears were not setup and struggled to go into second gear and didn’t even want to go into 3rd gear. A proper setup of the I think is mandatory before it goes out the door. I’ll take it to another to setup the brakes as I’m not confident that Fietshokje would do a sufficient job. Also, your could use some music. It’s really quiet in there 🙂 My wife and I a used and new here. Lorenzo took plenty of time to answer all our questions and let us test-ride multiple to find the right one. We are very happy with our and we felt like we paid a good price for very good bikes. Had a flat tire, went by on Thursday and was told the mechanic is in on Saturday to come back. Came back on Saturday and the guy working inside was so rude, denied me saying they were too busy ( it was 12pm ) even though he told me to come back on Saturday and was completely not helpful and gave me a typical passive aggressive response. Never going back here again. Highly recommend any other but this one. I three months ago and purchased a for more than €300. However, I'm extremely disappointed with the quality and service. The is falling apart, and repairs are nearly as costly as buying a new one. When I aksed about the high repair costs and the lack of coverage under warranty, the staff couldn't provide a relevant valid answer. Overall, I strongly advise avoiding this store... an average from here which I now realise was way overpriced. Currently trying to get a tire fixed here. They could not be less interested in helping. No parts, mechanic in once a week etc etc. Asked if the other in town has parts or a mechanic and was told I must go find out. Don’t buy a from here! I spent over €300 on a brand new bike, which is totally falling apart. I’ve had my for less than a year and the handlebars are completely covered in rust. Not only this, but the handlebar grips have developed some kind of mold/mildew. Within a couple of weeks the back light had stopped working. Front light is super dim, barely illuminating. The bell fell off a few weeks ago. When I took it into the shop, the guy took some pictures of the rust and then I never heard from them again. Avoid this place. I was about to buy a (Raaks) for my daughter here, glad I didn't. While I was waiting for it to be prepared, another customer arrived with a 6-month-old that had a problem with the hydraulic brake system. He asked for assistance, and the employee became defensive, informing him that the warranty only covers the frame. The behaviour put a seed of doubt in my mind, which was confirmed when I asked the clerk to install a ring lock to the bike. The salesperson started to complain, telling me that I should install the ring myself, but as a token of goodwill, they would do it for me at an additional cost. I am glad I ended up asking the guy to put the back. Niet te spreken over deze winkel. Very nice and friendly with a lot of options. My wife ended up finding the perfect for her at a different place, but I would absolutely buy a from here. Staff was knowledgeable and friendly, with a bit selection. I'll be returning for my son's soon. When we wanted to exchange the we for €250, he said he wouldn’t give us any money back, only a €20 discount. This is an unbelievable decision… Both we had issues with the brakes and tires. When we mentioned it, he said he would fix them only if we paid for it. Geweldige zaak. Ruim aanbod, fiets al 4 jaar naar alle tevredenheid op een Gazelle destijds gekocht. Halve land afgereden om een bakfiets te kijken Heb bij fietshokje in haarlem (raaks) zeer tevreden eentje mee kunnen nemen Ik moet zeggen kwaliteit/prijs verhouding is zeer boven verwachting Ik zou de premium bakfiets van Raaks aan iedereen willen aanbevelen Bedankt voor de moeite die is gedaan om een klant tevreden te maken We had such a great experience at the thanks to Mr. Eric! He was incredibly kind, friendly, and understanding of our new adventure here in the Netherlands. As newcomers, we had lots of questions, and Eric was so patient and helpful every step of the way. His knowledge and calm demeanor made the whole process feel easy and welcoming. Highly recommend asking for him if you stop by—he really went above and beyond! 🚲👏 Hele goed service. Mijn zoon heeft zijn fiets hier gekocht en heb goed onderhoud gekrijgen van zijn fiets. Zeker aan te raden. Heel erg tevreden! Super snel geholpen en een top fiets voor een goede prijs. Ik kom zeker nog een keer terug. 👌🏼 The customer is the worst there. I a new electric and come with my battery completely broke and when I ask them to fix the man in the shopping didn’t like to help me and make me wait for 40 min and come to me and spoke very rude like his doing me a favor. It is not acceptable the way they treat the customer there I hate this shopping and I never more going to buy any there. Please everyone avoid this shopping they have horrible and not deliver good bikes. Zonde van je geld. Bij de prijs denk je al dat het te mooi is om waar te zijn. Nog nagevraagd over de garantie. Ja die zat er gewoon bij hoor voor een jaar. Je krijgt een gewone kassabon met niets erop staan van een garantie. Nog geen half jaar later is de fiets kapot. En de garantie? Nee die zat er niet op hoor. Beter dus even verder kijken naar een betrouwbare fietsenwinkel dan alleen naar je eigen portemonnee. Oplichters zijn het. 2 e voor €1900 met zeer slechte accu geleverd nooit meer We had a terrible experience with this shop. After purchasing a for €350, we noticed a problem with the wheel on our way home. Since it was late, we couldn’t return immediately. Due to this issue, we were unable to use the bike. When we finally managed to bring it back, he refused to replace it, saying the one-week warranty had expired. We explained that we didn’t have a car to transport it sooner, but he didn’t care. Instead, he offered to buy it back for just €35! We had no choice but to get it repaired. He charged €50 for a tire replacement, which we accepted. However, a week later, the tire came off again! We had to go to another and pay €60 to fix it properly. This is completely unreliable. Avoid it at all costs! The level of unprofessionalism here is nothing short of astonishing. Having arrived a good 20 minutes before closing, I could not talk the staff into letting me buy a bike. Not because they were disengaged or invisible. No, the salesperson happily conversed with me, explaining that while the is open for another twenty minutes, he'd rather start wrapping up, so he could be home at an earlier time. I could literally not convince him to let me make a purchase and there was not at any time any excuses emanating from this blissfully unaware of the concept of customer care of a salesman. Fascinating. Geweldig geholpen. Vriendelijk en kundig. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.

3.5 · 465 reviews Maps
Address · Phone · Hours
Address
Raaks 5, Haarlem, North Holland, NL
Phone
+31 85 273 7334

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