Burtown House & Gardens and The Green Barn Restaurant

One of the Top rateds in Burtown ED Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Overpriced mediocrity and notions like you wouldn't believe. We had lunch at The Green Barn Restaurant and explored the grounds. My party went for the 2 course lunch for €45 expecting something more than average. The food tasted great and was well presented, but Ireland has become such a food mecca that standards are high everywhere and this was something you could get at many pubs in Dublin for a more reasonable price. Maybe the edibles flowers sprinkled on top of the food drove up the price. The wait staff was incredible! They provided great customer service and attention. It was unpleasant overhearing the chef complain that we were there too long. Mind you, there wasn't a queue waiting for a table. There was such a pretentious vibe for an average place in the middle of nowhere. You were charged a fee to explore the garden, sculpture trail and farm. There are places like this all over Ireland that are more scenic and free. The grounds aren't the best for pushing around a stroller/buggy and definitely would be difficult for anyone with mobility issues. Our experience would have been better if the establishment wasn't such a money grab and if the and chef didn't make us feel unwelcome. We only went there because it was halfway between where we lived. The Green Barn is not cheap. But oh ..lunch today was wonderful. We had the fish of the day accompanied by fresh veg from the garden right outside the window… imaginatively cooked, beautifully presented, refined and delicious. For homegrown produce and such quality I’m happy to pay extra.. Just one small thing… don’t ever again ..as long as you live … squirt fruit syrup over the creme brûlée…a delicate dessert destroyed ! Good coffee and lovely service. Top marks for a lovely afternoon Not a bad place for lunch or dinner, but probably more suitable for those who live nearby. I don't think I'll go there again from Dublin. Also I was surprised that the Sunday menu is presented as a set menu and it is more expensive than the usual one by 6 euros. Usually the set menu is cheaper than if you take everything separately and the choice of dishes in the sunday menu is limited, no steak or burger and less starters. The food was good, the only thing is we waited almost an hour for our main course, quite a long time. I also think that the farm walk is not worth to pay the money, I advise you to skip it. DO NOT BOOK TO STAY The most disappointing Airbnb experience. Such a shame as it was a special occasion and we paid over £2,500 to for 3 nights. The and the we encountered ruined a really special occasion. Thankfully Airbnb refunded me after reviewing my evidence of the multiple with my - after the refused a partial refund, didn’t get back to my message and then ignored Airbnb themselves. If you are staying for a special occasion please take my advice and go elsewhere. If you then book through Airbnb and if have any then go through Airbnb and take of issues. The twin was uninhabitable to sleep in with a baby - it was 27c throughout the (the rest of the house and the other 2 bedrooms were an ambient 18c). This was caused by the boiler overheating (located in the wardrobe of that room). It was exacerbated by the aga in the kitchen below set to MAX and the heating in the bathroom next door to the bedroom set to 27c (in July). The tried to assist in resolving this during our but efforts to resolve the was unsuccessful and the heat remained. We wasted a whole day staying in the house trying to sort this ourselves with the texting instructions and then later sending someone to try fix the boiler. The when he came to see the acknowledged the heat was excessive and apologised. But when I requested a partial refund he suddenly claimed 27c was an acceptable temperature to sleep in (despite cool Irish weather outside and the rest of the house being cool). The bath in the master bedroom was not useable - it only dribbled cold water - the plumber said this was a pre existing they were aware of but it hadn’t been fixed. The tap in the master sink also had dirty water coming out of it. Disappointing we couldn’t use this feature bath tub and they knew about the before and hadn’t fixed. The needs some repair which isn’t shown in - Furniture was broken (arm in chair in master bedroom), stair spindle broken and hanging off, kitchen floor board large splinters in one area, of the main bathroom are taken at an angle where they don’t show the excessive limescale on tiles - not a big for us but demonstrates a general point for me which is disrepair and deceptive photos. Also note if you with kids as broken wood hanging off furniture and stairs is dangerous. If you are travelling with children be aware there is no cot - I checked in advance and told it was broken and hasn’t been replaced. We don’t live in Ireland and I specifically booked as it said there was a cot, so we had to go buy one. There were points where we had no hot or cold water during the stay. All of these could have been somewhat overlooked if the had been more conciliatory in his response, however he was anything but. The didn’t seem concerned we spent 3 nights sleeping on the floor of the lounge downstairs (having paid over £2,500 to for 3 nights). He was aware of this as I requested help moving mattresses downstairs for the second night - having spent the first night on the floor. I politely requested a partial refund just to cover the cost of the one bedroom which was not inhabitable. Most reasonable of me given all the issues. The declined, suddenly dismissed the he had acknowledged in person and never responded to me - he then ignored Airbnb customer services too when they contacted him. Having read some Google reviews it seems he has done this before to other people - I wish I had seen these reviews before booking! I’m so grateful to Airbnb for helping me with a refund (luckily I took to evidence the issue). I would never return here. The vegetable garden is beautiful, the setting is lovely and it’s so handy to have a cafe in walking distance on site but the unreasonable response from the and the with heat and water are unforgivable. The restaurant food was ok. The farm walk is a joke - save your money and go in the veg garden. We had our wedding at Burtown House and we chose it as we did not want a typical hotel wedding, and also because the food at Burtown is always excellent. It was the most magical venue, we were blessed with the weather and the gardens were stunning, the are all amazing. The food and drinks were delicious (as always from Burtown) and the staff were very friendly and attentive. All of our guests had a wonderful time. The icing on the cake was that our dog was allowed to be part of the ceremony. We would highly recommend it for weddings. Went for Sunday lunch with our baby. Staff were accommodating sitting us without a booking. The food was just fabulous! So delicious!! The chefs are amazing, massive credit to them producing such wonderful tasty dishes. I had the catch of the day and the fish was cooked perfectly. I was just disappointed that we didn’t have to get dessert as we had an appointment to run off too. But it’s more reason to go back again soon! We live in Dublin City but this is worth the trip and €50 for 3 courses of great quality delicious food is good value compared to what we would pay for the same in Dublin. DO NOT BOOK THIS PROPERTY. This was one of the worst accommodation experiences we’ve ever had. We booked expecting a relaxing, comfortable at a premium rural property, but what we got was an unmanaged, overpriced, and utterly neglectful. The power went out around 11am on our first day and was still off when we checked out the next morning. We were left completely stranded with no electricity, no working kitchenette, and most importantly, no communication whatsoever from the host. They knew we were staying on-site, without a vehicle, and with extremely limited reception, yet no effort was made to check in, assist, or even acknowledge the situation. We had brought our own food to cook, only to find we couldn’t use anything. We couldn’t order transport into town or even charge our phones. It’s disgraceful that a charging these rates left guests without even the most basic amenities or care. To make things worse, we were never given a gate code to exit, forcing us to wander around looking for help just to leave. Two separate groups of guests came INTO our seeking answers as to why the restaurant closed early, showing that we weren’t the only ones completely abandoned. And during the night, a dog, which restaurant staff confirmed belonged to the host’s family, repeatedly scratched and cried at our door until we let her in, then barked to get out again. No one was available to assist or take responsibility yet again. We attempted multiple times to reach the via email, Booking.com messages, and Instagram. All messages went unanswered. Eventually, the offered a refund and asked for my bank details, but after that, they completely stopped responding. We gave up after being ignored for weeks. The most appalling part came after I left an honest review on Booking.com. The responded publicly with outright lies - claiming they reimbursed us 50% (which never happened), that “all phone lines in Ireland were down” (also false, the had poor service as it was rural but we were able to walk around to find spots with service), and even denying the dog was theirs. I have emails directly from the admitting they were off-site because their children were working at a music event and acknowledging their failure to communicate rather than just blaming it on external circumstances. Their public statements are simply dishonest. This is overpriced, mismanaged, and run by someone who refuses to take accountability. The lack of care, transparency, and integrity shown was appalling. Save yourself the stress, money, and disappointment, do not book here under any circumstances. We stayed at Burtown House and Gardens for one night, a visit that was meant to be very special as my partner had planned to propose during our stay. Unfortunately, a series of made the experience disappointing. The day before our arrival, we received an email from the owner asking to move our dinner reservation to an earlier time, questioning how we had managed to book the original time, even though it had been arranged months earlier in April. When we arrived, we were told our wasn’t ready and were offered a different one instead, despite having specifically booked our preferred in advance. My partner had also contacted the owner ahead of to arrange a few small touches in the to help make his proposal extra special. The owner assured him this would be taken care of upon arrival, but sadly, nothing was arranged or acknowledged. Despite the setbacks, the staff at The Green Barn restaurant were absolutely lovely, warm, apologetic, and professional. The food was excellent, and they truly did their best to make us feel welcome, even though the were outside of their control. While the grounds and interiors are undeniably beautiful, we were left with the impression that the accommodation side of the experience isn’t given the same care or attention. It was particularly disheartening for my partner, as the situation ultimately impacted what was meant to be a memorable and joyful occasion. We had initially considered this venue for a future wedding, but given our experience, we’ve decided to look elsewhere. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.