Glasdiscount
Apeldoorn, Netherlands Glass & mirror shop
Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Ordered nice piece to put on top of table. Well done team: 10 points out of 10 Did check the reviews and must say after receiving few answers i went for it. 😀 good german made quality glass, according specs, nothing damaged, one week delayed delivery(but no problem), friendly delivery driver I was a bit worried after reading the reviews but after getting 3 quotes for this job, glasdiscount was the best value. I received fantastic support from Patrick and the fitting itself was great. The balustrade is really good quality and despite corona, it was installed on time. I would recommend. Beautiful bespoke product, good communication with the company, timely delivery by a kind driver. Overall 100% positive experience. I had a terrific experience with the Glasdiscount team. I ordered a costumized office mirrors which where very high quality. The first order had a small scratch on it, and the team replaces it immediatly without any questions. Overall, the price, the product and the service were terrific. Thank you guys! Great quality, fits well in the house and adds value to the coffee corner setup I have created. Professional delivery and good fit to what I have ordered. Logistical delivery was great, well packed and handed over by the transporter from the company. I will order again another pirce! I have used this company multiple times to order without any issues. Unfortunately, everything changed when I received a bill for €260 for the cost of a stand that was left in front of a customer's house. I contacted the company twice promptly regarding the pickup of the stand. Additionally, the customer whose house the was delivered to also reached out to them about collecting the stand. They were informed that one piece of was remaining on the stand, and their response each time was that as long as the was fixed to the stand, it was acceptable. After receiving the €260 bill, I reached out to one of their representatives, but I found the interaction unhelpful and was met with disbelief when I explained the situation. They asked me to send proof, which I did. I also informed them that one of the pieces was defective from the factory, as it had a stain inside the double glass. They requested photos, which I provided. Despite sending the requested information, I received no response, even after multiple follow-up emails. I also tried calling several times but was unable to reach him. Eventually, I was contacted by a woman who basically told me there was nothing she could do because I hadn’t claimed the issue within 24 hours. She defended their policies by saying "rules are rules" and insisted that if I paid the €260 bill, which was told I was no longer responsible for. That they might replace the €50 piece of glass. It's disappointing to see a business handle matters this way. I had already lost confidence in their professionalism and understanding of my position, as I was following proper procedures throughout. Replacing the now will cost me both money and time, which is unfortunate. I installed the door myself with a friend’s help. We were really impressed with the result—the door fits perfectly, no see-through, which is great for a toilet! The rail system is super smooth and has soft-closing on both sides. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites.
Address · Phone · Hours
- Address
- Hoofdweg 60, Loenen, Gelderland, NL
- Phone
- +31 55 843 4202
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