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SIXT Mietwagen & Transporter mieten Köln Porz

Cologne, Germany Chauffeur service

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I am really grateful for this branch. The girl sits on front desk was super helpful. Effortless pick up & return of car. No issue whatsoever, if I’m back in Germany I’ll be surely using their again. A+++ experience. Thank you so much I picked up the car I reserved, only to find that it was not the vehicle I had originally ordered. When I inquired, I was told that my car had already been rented out, and I was given no choice but to choose from more expensive options. This was incredibly frustrating and disappointing. As a business owner, I find it unacceptable that a company would agree to a price and then fail to deliver, offering only misleading alternatives. Not only was the vehicle I reserved unavailable, but this situation seemed like a tactic to push me into paying for an upgrade, with no real choice in the matter. This approach feels dishonest and unprofessional. Overall was fast. However, the vehicle was not the cleanest as is the case with the cars from SIXT CGN airport. Everyone was friendly and really helpful. Despite not having the car I booked they gave me a free upgrade for my Sixt+ Subscription. Not only that, they also very detailed with the inspection noting all the features and scratches that came with the vehicle despite me paying the full insurance policy. Would really commend this branch and their employees. Would definitely recommend! No manager on site. Nobody wants to help. Liars. Now my entire trip is ruined. Don’t waste your or money on a car that was guaranteed to find out they never had it! This place is a scam nobody wants to help. Zero management or unprofessional experience. This is a great SIXT branch. Very friendly and a nice selection of cars. Highly recommended. My at Sixt car pick up in Cologne Porz was the worst ever! The lady at the front office was uneducated and treated me poorly. She doesn't know any rules and regulations of the country & Sixt, she should be fired immediately, or sixt should stop hiring cheap employees. Sixt needs to improve their customer standards! 😡👎 Sehr nettes und professionelles Team. This company is ready to sacrifice you for their vanity. They tried to pass off a car with damages, and when I noticed, they were dishonest about it and attempted to charge me. They refused to give me a verify inspection and told me to film in the dark for proof. On top of that, it’s pitch black when you pick up the car, so you can’t even see any issues. I wouldn’t trust them—avoid this place at all costs. I ask you can you see a scratch here? I couldnt so I was charged! Thieves! Very friendly staff Very efficient and fast service.. first in my whole life a staff accompany me to the car and explain it features and changes the language to english for me.. 5 star Leider etwas Chaos bzgl. des Deckungsumfangs mit dem Account meiner Firma und Sixt - das bedeutet dass ich dort über 1,5 Stunden verloren habe. Dennoch volle 5 Sterne, da die Mitarbeiterin Frau T****ay , sehr freundlich, kompetent und servieorientiert gehandelt und agiert hat. Vielen Dank. My at Sixt Gremberghoven was great . Manager and lady at Help desk were very nice and helpful. Difficult to find good van to rent. Very good experience, friendly and helpful staff. Raccomamded! Alles lief reibungslos. Vor Ort sehr gute Beratung. Unkomplizierte Anmietung/Abgabe. Parkplatzsituation (privater Pkw) könnte vor Ort besser sein. Klasse Preis-Leistungsverhältnis! Being the first to rent a car, I was naturally anxious, the lady at the reception was very friendly, I was given all the information I needed and more, since she took into consideration my needs and all what I didn't think of. The car was brilliant. The price I believe was reasonable. Being my first time, I had a very good with Sixt, I will certainly use them again incase need arises. I've been at this location to change my booking as I needed my rental car for a longer as initially planned. I have to say it was very pleasant to deal with the staff at this branch! Absolutely easy not complicated at all. I'm glad I picked this location! Such a great experience! Great customer service! Five stars 🌟 A complete shambles of a rental at Sixt Cologne Porz Gremberghoven. We booked a BMW 1 Series for pickup at 10am, paid ~£500, and then paid another ~£600 to upgrade to a BMW X5 after Sixt assured us (over the phone) that our age (19) wouldn’t be an issue. When we arrived on time, we were told we were too young to rent the X5—despite assurances and paying extra. The only car offered was a manual VW T-Roc, which we couldn’t drive or fit in. After waiting 2.5 hours, we were given an automatic T-Roc, far smaller than our booked category. Staff suggested we could switch cars at Frankfurt Airport, but when we got there, we were told this advice was completely wrong. To get a usable car, we ended up paying €300 extra for a Volvo XC60—ironically, a car also meant for drivers 21+, but which Frankfurt staff gave us anyway. This ordeal delayed us over 7 hours, ruined our first day, and caused us to miss our Airbnb check-in. Our total costs spiraled from ~£500 to ~€1,500 for just 3 days. Sixt’s mismanagement, misinformation, and inconsistency were shocking. We were misled multiple times, overcharged, and given completely contradictory information by different branches. We feel cheated and extremely disappointed. Avoid this branch (and possibly Sixt altogether) if you value your time, money, and sanity. Because there is no VW T-Roc whit automatic gear, the Sixt replaced it with very nice car high class. Thank you very much Sixt. Guter Service, freundliches Personal Bitte sichern Sie einfach einen Parkplatz für das Auto des Kunden, auch wenn dies gegen eine zusätzliche Gebühr möglich ist, da ich gezwungen war, mein Auto in der Nähe des Unternehmens zu parken, als ich das Versandfahrzeug erhielt Dishonest. Billed 100€ to clean a car because of some crumbs and dog hair. Never seen this anywhere with Sixt or any other major car rental company! Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Mercedes-Benz dealer Car dealer

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I am really grateful for this branch. The girl sits on front desk was super helpful. Effortless pick up & return of car. No issue whatsoever, if I’m back in Germany I’ll be surely using their again. A+++ experience. Thank you so much I picked up the car I reserved, only to find that it was not the vehicle I had originally ordered. When I inquired, I was told that my car had already been rented out, and I was given no choice but to choose from more expensive options. This was incredibly frustrating and disappointing. As a business owner, I find it unacceptable that a company would agree to a price and then fail to deliver, offering only misleading alternatives. Not only was the vehicle I reserved unavailable, but this situation seemed like a tactic to push me into paying for an upgrade, with no real choice in the matter. This approach feels dishonest and unprofessional. Overall was fast. However, the vehicle was not the cleanest as is the case with the cars from SIXT CGN airport. Everyone was friendly and really helpful. Despite not having the car I booked they gave me a free upgrade for my Sixt+ Subscription. Not only that, they also very detailed with the inspection noting all the features and scratches that came with the vehicle despite me paying the full insurance policy. Would really commend this branch and their employees. Would definitely recommend! No manager on site. Nobody wants to help. Liars. Now my entire trip is ruined. Don’t waste your or money on a car that was guaranteed to find out they never had it! This place is a scam nobody wants to help. Zero management or unprofessional experience. This is a great SIXT branch. Very friendly and a nice selection of cars. Highly recommended. My at Sixt car pick up in Cologne Porz was the worst ever! The lady at the front office was uneducated and treated me poorly. She doesn't know any rules and regulations of the country & Sixt, she should be fired immediately, or sixt should stop hiring cheap employees. Sixt needs to improve their customer standards! 😡👎 Sehr nettes und professionelles Team. This company is ready to sacrifice you for their vanity. They tried to pass off a car with damages, and when I noticed, they were dishonest about it and attempted to charge me. They refused to give me a verify inspection and told me to film in the dark for proof. On top of that, it’s pitch black when you pick up the car, so you can’t even see any issues. I wouldn’t trust them—avoid this place at all costs. I ask you can you see a scratch here? I couldnt so I was charged! Thieves! Very friendly staff Very efficient and fast service.. first in my whole life a staff accompany me to the car and explain it features and changes the language to english for me.. 5 star Leider etwas Chaos bzgl. des Deckungsumfangs mit dem Account meiner Firma und Sixt - das bedeutet dass ich dort über 1,5 Stunden verloren habe. Dennoch volle 5 Sterne, da die Mitarbeiterin Frau T****ay , sehr freundlich, kompetent und servieorientiert gehandelt und agiert hat. Vielen Dank. My at Sixt Gremberghoven was great . Manager and lady at Help desk were very nice and helpful. Difficult to find good van to rent. Very good experience, friendly and helpful staff. Raccomamded! Alles lief reibungslos. Vor Ort sehr gute Beratung. Unkomplizierte Anmietung/Abgabe. Parkplatzsituation (privater Pkw) könnte vor Ort besser sein. Klasse Preis-Leistungsverhältnis! Being the first to rent a car, I was naturally anxious, the lady at the reception was very friendly, I was given all the information I needed and more, since she took into consideration my needs and all what I didn't think of. The car was brilliant. The price I believe was reasonable. Being my first time, I had a very good with Sixt, I will certainly use them again incase need arises. I've been at this location to change my booking as I needed my rental car for a longer as initially planned. I have to say it was very pleasant to deal with the staff at this branch! Absolutely easy not complicated at all. I'm glad I picked this location! Such a great experience! Great customer service! Five stars 🌟 A complete shambles of a rental at Sixt Cologne Porz Gremberghoven. We booked a BMW 1 Series for pickup at 10am, paid ~£500, and then paid another ~£600 to upgrade to a BMW X5 after Sixt assured us (over the phone) that our age (19) wouldn’t be an issue. When we arrived on time, we were told we were too young to rent the X5—despite assurances and paying extra. The only car offered was a manual VW T-Roc, which we couldn’t drive or fit in. After waiting 2.5 hours, we were given an automatic T-Roc, far smaller than our booked category. Staff suggested we could switch cars at Frankfurt Airport, but when we got there, we were told this advice was completely wrong. To get a usable car, we ended up paying €300 extra for a Volvo XC60—ironically, a car also meant for drivers 21+, but which Frankfurt staff gave us anyway. This ordeal delayed us over 7 hours, ruined our first day, and caused us to miss our Airbnb check-in. Our total costs spiraled from ~£500 to ~€1,500 for just 3 days. Sixt’s mismanagement, misinformation, and inconsistency were shocking. We were misled multiple times, overcharged, and given completely contradictory information by different branches. We feel cheated and extremely disappointed. Avoid this branch (and possibly Sixt altogether) if you value your time, money, and sanity. Because there is no VW T-Roc whit automatic gear, the Sixt replaced it with very nice car high class. Thank you very much Sixt. Guter Service, freundliches Personal Bitte sichern Sie einfach einen Parkplatz für das Auto des Kunden, auch wenn dies gegen eine zusätzliche Gebühr möglich ist, da ich gezwungen war, mein Auto in der Nähe des Unternehmens zu parken, als ich das Versandfahrzeug erhielt Dishonest. Billed 100€ to clean a car because of some crumbs and dog hair. Never seen this anywhere with Sixt or any other major car rental company! Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Mercedes-Benz dealer Car dealer

4.5 · 1.1K reviews Maps
Address · Phone · Hours
Address
Ettore-Bugatti-Straße 2, Cologne, North Rhine-Westphalia, DE
Phone
+49 2203 6983017
Monday6:00 AM to to to 6:00 PM
Tuesday6:00 AM to to to 6:00 PM
Wednesday6:00 AM to to to 6:00 PM
Thursday6:00 AM to to to 6:00 PM
Friday6:00 AM to to to 6:00 PM
Saturday6:00 AM to to to 2:00 PM
Sunday8:00 AM to to to 12:00 PM

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