Barclays POD
Poole, United Kingdom Bank
Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Met with Richard he was very nice, polite and informative. Helped me with a plan and gave me the tools to start improving my finances. 10/10 I went to the pod on Monday 13th October, as I was being threatened by Three for leaving, within my cooling off period on Saturday18th. I was told that if I left I would have to pay them £390.58! This, for Internet that had never worked with two separate routers. Lisa is a 🌟. As I am profoundly deaf Lisa called Three. Very lengthy conversation, and they were not budging. The reason was I joined Plusnet on Saturday through Switch over, as I didn't want anything more to do with them, and this fell out of the cooling off period by 2 days! It was clear that customer services are mot there to assist the customer. Eventually, at Lisa's request, an agreement was reached to override the Switch, and cancel my account (I had already cancelled the DD before I left home). Then Lisa contacted Plusnet, told them the situation with Three, they assured that my application was going ahead. Today I received a message asking for £10 to be paid to Three. I sent off an email to customer services saying anymore bullying and I will go to the Ombudsman. 10 minutes later, another message refunding my account £10. I just want to say this. Lisa went above and beyond. My Auntie, Elsie Wright, the first ever female Barclays Bank Manager at Totteridge in the 50's would be so proud. Marc. He was very helpful and friendly. Although not a scam as suspected, he put me on the right track to solve the problem which was not a scam at all but a genuine payment. Marc was very helpful. Happy with the service was fast and left with a smile on my face. Mark helped me wuth downloading pdf and statements. He has definitely gone tge extra mile. Thank you 😊 Marc was extremely helpful. Couldn't have done any more. Thank you Marc was amazing and very helpful sorted my problem out very quickly Marc helpful, polite and professional. Marc took all his time to to listen to what I asked him and all explained clearly and sorted. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites.
Address · Phone · Hours
- Address
- Dolphin Shopping Centre, Poole, England, GB
- Phone
- +44 345 734 5345
| Monday | 9:30 AM to 4:30 PM |
| Tuesday | 9:30 AM to 4:30 PM |
| Wednesday | 9:30 AM to 4:30 PM |
| Thursday | 9:30 AM to 4:30 PM |
| Friday | 9:30 AM to 4:30 PM |
| Saturday | 9:30 AM to 1 PM |
| Sunday | Closed |
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