Tenpin Crewe

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I took my son here as a birthday treat. I have taken my stepdaughter to Tenpin Macclesfield on a couple of occasions and have had a great both times. In theory, this place should have been great as it's just been completely refurbished by new owners. It looks brilliant but some of the fun of (e.g. watching funky dancing matchsticks when you get a strike is a spare!) has been lost because you no longer have the overhead screens. This also means you can't see the score of your neighbouring lane so a match would be a struggle - everything is now enclosed in your own little booth. The balls are nice and new and shiny and the lanes are polished to a shine. The ability to automate bumpers to rise and fall with each player is fab but there are some serious problems with this place... Everything looks and feels new... but half the stuff in there doesn't work! And the policies are also pretty shoddy. We booked an Easter special deal. 2 games of for 3 people, including food. We booked 10.30am with burgers and chicken nuggets. We turned up at 10.30 to be informed the food would be with us as soon as it was cooked. I asked if we could have it after our and was told they were fully booked so needed to get the food out so they could accept other orders. What nonsense! We were served our 'lunch' at 10.45am!!! A ghost in the machine named our 1st player llll,,,jjjj,,.kkkkllll,, (or something very close to that!). An attendant tried resetting it and when it still didn't work, our lane was changed. Ok, so things do occasionally go wrong. I was happy enough at this point but this was just the start... All went well until the lane decided just to not re-rack our skittles (or pins). The screen identified an error, then said it was fixed... but nothing happened. Then the error came up again... it was apparently  fixed again... still nothing. This went on for 10 minutes. I went to find a member of who tried to tell me the ball return was blocked and if we ensured that was clear, all would be OK. We gave him the benefit of the doubt but when it was clear the issue still wasn't fixed, we approached the again. This they did fix it, but there was no real apology given. We went to the bar. There was only us and the people the barman was serving. By the he had finished serving, a queue was forming. He served 2 more groups before getting to us. Once we had our drinks, we went to the arcade. I needed change for a £20 note but the first change machine I came to was out of order. I queued for the other and got pound coins and 50p pieces. I wanted 10p pieces for the 10p slider/cascade games but the broken change machine was the only one offering 10p pieces... We tried to use a VR headset twin but one of the headsets wasn't working so the shared experience was somewhat lost. My son found a fairground mallet and wanted to hit the gong at the top but it must have been broken as it wasn't even switched on. He found a grabber machine but we were told that was out of order. I found a grabber with bundles of tickets but it hadn't been refilled so there were literally half a dozen bundles left. My son played a skill where you roll a ball to hit a bonus. He nearly hit it with his first shot so I put another £1 in. The ball would not return.  I found a member of and expected my point back but she spent 5 minutes trying to free the ball them came and told me it was ready to again. I walked over expecting to use our pound but she hadn't reset it for a game, just reset it for the next person to put more money in. I couldn't be bothered to argue any more. Another grabber had golden eggs with toys inside but although he grabbed an egg on his first go, the egg popped open inside the machine and the toy fell out inside. He won an empty egg!! The did remedy this and gave us an extra spare egg for free by way of apology but it just added to the comedy of errors. The soft looked pretty but I had had enough. We left. Came here on a Saturday afternoon (around 2 p.m.) and had a fantastic family-friendly day out. We paid for 2 games for the 4 of us, which worked out around £42 which we thought was value. There is a touch screen where you enter player details and a nice touch of being able to do a group selfie to have as the background to the scoreboard. You also have the option of having bumpers down the gutters per player. These automatically rise and fall depending on the option being selected for each player. There is a large selection of balls with different hole sizes for different hand types. We had no issues with finding a ball each to with. There is a fully stocked bar with a range of drinks at reasonable prices. The were all extremely friendly and helpful. There is a large soft area, although our girls are too old for it, so they can't comment on how it is. It looks big, though, and the kids that were in there seemed to be having lots of fun. There are escape rooms and a laser quest, too, although we didn't use either, so I can't comment. There is an arcade with a wide selection of games to play. Our girls really enjoyed playing here, although it's all quite pricey for the you get on each game. Overall, it was a great afternoon out. I would definitely recommend it, and we will definitely be heading back. We had a great a Ten Pin Crewe when we visited during the February Half Term Holiday. We had Lane 25 which was right at the end - our granddaughters had a fantastic & enjoyed a of Air Hockey afterwards. It was very busy & very noisy, but this was to be expected. Great fun Friendly helpful staff Hot tasty food We love it So I feel like the last horse to cross the finishing line here BUT this place was amazing! Bowling, proper old style arcade with ticket machines and prizes! Lazer tag, soft play, escape rooms! The food was ok at best but that's not the point! The point is, wet days and looking for local family fun? I'll be coming back! The today really helped myself and my sister out with our four crazy kids. We got a summer deal that meant we got a of , laser tag and a meal for the kids - it was really value for money. The were really helpful and helped out two stressed out mums today- thank you! My daughter loves this place, especially and some games. We will definitely visit this place again. Did unlimited bowling. not really any idea of what unlimited meant. Had a time. Nice and clean and friendly. Had a really accept confusion with definition of unlimited. 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