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1Leisure The Heights

Portsmouth, United Kingdom Leisure center

One of the Best Places To Visits in Alverstone Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I’ve been a member of this gym for years. The staff there are all friendly and very helpful. Plenty of equipment and it’s clean there. I generally go to the gym late mornings/ midday to avoid the busy times, as I don’t really want to wait around to use things. Weekend swimming here , the police and facilities are well kept and clean , staff are friendly and helpful. The wife likes the gym here too Not adequate gym equipment for gaining muscle and unaffordable per month as a yearly contract. One off sessions for health suite and swimming are cheap. My group booked a group casual swim session for the morning. The is clean, not too chlorinated and changing rooms are spacious. It would be helpful if they had a swimming costume dryer machine as most places offer. Nice staff very hard but good fitness classes Much to my surprise I love my visits to the gym!. The staff are just great and extremely helpful and everywhere is kept clean. Some of the easy chairs look decrepit and could do with recovering but on the whole it is very good facility to have in Sandown. Was visiting some family and wanted to go swimming with my six month old and her cousins / auntie. Unfortunately on buying a family pass to use the pools, we arrived poolside and the smaller warmer baby was totally full. We initially queued up to go in but was told there was a wait. We gave up and went into the big pool, as being in the with a baby, 3year old and 5year old was better than waiting and watching the pool! No one at any point told us the would be full and unable to be used unless we queued. It took us 25 minutes of being in the colder to get in the warmer. Not sure I would return even though the nice lady lifeguard was very apologetic that the front desk lady didn’t tell us we’d have to have waited (as apparently is protocol). Something to bear in mind if you have little ones! Receptionists seem to treat younger members differently to older members. I went in and got lied to by the receptionist and then once trying to stick up for myself and say that the information was untrue then got told I was lying. I asked if I could go straight to the and got told that I could just go on in, then ten minutes later the was emptied out and I asked a lifeguard why and he said that someone at the desk should have let me know that the was shutting. The receptionist was rude but I carried on with my usual please and thank yous. I’ve worked in customer service and know it can be a pain but the treatment I received was unfair and left me feeling crappy. If that receptionist happens to be reading this maybe you should reconsider your job options as customer service is definitely not for you and I wouldn’t dream of talking to a customer the way you have especially after her being polite and helping to find options to resolve the issue. Happens again and I will put forward a formal complaint to the overheads as it’s made me not want to come back alone again and is far too pricey to have to deal with people who are supposed to make you feel welcomed. The had a bogie as I swam past during lane swimming and also had some dirty bits at the bottom of the Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.

One of the Best Places To Visits in Alverstone Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I’ve been a member of this gym for years. The staff there are all friendly and very helpful. Plenty of equipment and it’s clean there. I generally go to the gym late mornings/ midday to avoid the busy times, as I don’t really want to wait around to use things. Weekend swimming here , the police and facilities are well kept and clean , staff are friendly and helpful. The wife likes the gym here too Not adequate gym equipment for gaining muscle and unaffordable per month as a yearly contract. One off sessions for health suite and swimming are cheap. My group booked a group casual swim session for the morning. The is clean, not too chlorinated and changing rooms are spacious. It would be helpful if they had a swimming costume dryer machine as most places offer. Nice staff very hard but good fitness classes Much to my surprise I love my visits to the gym!. The staff are just great and extremely helpful and everywhere is kept clean. Some of the easy chairs look decrepit and could do with recovering but on the whole it is very good facility to have in Sandown. Was visiting some family and wanted to go swimming with my six month old and her cousins / auntie. Unfortunately on buying a family pass to use the pools, we arrived poolside and the smaller warmer baby was totally full. We initially queued up to go in but was told there was a wait. We gave up and went into the big pool, as being in the with a baby, 3year old and 5year old was better than waiting and watching the pool! No one at any point told us the would be full and unable to be used unless we queued. It took us 25 minutes of being in the colder to get in the warmer. Not sure I would return even though the nice lady lifeguard was very apologetic that the front desk lady didn’t tell us we’d have to have waited (as apparently is protocol). Something to bear in mind if you have little ones! Receptionists seem to treat younger members differently to older members. I went in and got lied to by the receptionist and then once trying to stick up for myself and say that the information was untrue then got told I was lying. I asked if I could go straight to the and got told that I could just go on in, then ten minutes later the was emptied out and I asked a lifeguard why and he said that someone at the desk should have let me know that the was shutting. The receptionist was rude but I carried on with my usual please and thank yous. I’ve worked in customer service and know it can be a pain but the treatment I received was unfair and left me feeling crappy. If that receptionist happens to be reading this maybe you should reconsider your job options as customer service is definitely not for you and I wouldn’t dream of talking to a customer the way you have especially after her being polite and helping to find options to resolve the issue. Happens again and I will put forward a formal complaint to the overheads as it’s made me not want to come back alone again and is far too pricey to have to deal with people who are supposed to make you feel welcomed. The had a bogie as I swam past during lane swimming and also had some dirty bits at the bottom of the Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.

4.3 · 365 reviews Maps
Address · Phone · Hours
Address
Broadway, Alverstone, England, GB
Phone
+44 1983 823881
Monday6:00 AM to 9 PM
Tuesday6:00 AM to 9 PM
Wednesday6:00 AM to 9 PM
Thursday6:00 AM to 9 PM
Friday6:00 AM to 9 PM
Saturday8:00 AM to 5 PM
Sunday8:00 AM to 5 PM

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