Burger King

One of the Top rateds in Distington Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Honestly, I was really disappointed and this was our first visit here after living in the town for two years. On entry to the restaurant I noticed how dirty it was, the place was strewn with litter, there was dirt everywhere on the floor. The tables were clear but there was only one table in use. The kitchen itself looked not the best, with food on the floor and a member of having a cigarette at the fire exit at the back of the kitchen. Not sure that's exactly in line with food safety guidelines. In general, there seemed to be plenty of on hand but service was incredibly slow. We only wanted two meals and we ended up waiting 15 minutes. Though the did seem polite and friendly when we spoke to them. The food i.e the burgers were acceptable. But the fries we had had so much salt on them I was expecting to have a heart attack later. It was also very expensive compared to McDonald's and we think they made an error with one of our 'gourmet' burgers. Honestly, will I be back. Doubtful. The drive thru was also closed. Drive through wasnt available which was disappointing so we had to go indoors to which was inconvenient at the time. Food was standard. Wasn't overly impressed by the experience but my son liked it so it fulfilled its purpose. Just an average King to be fair… The food here is always good, I’ve never had a “bad” meal from here and the I’ve dealt with have always been friendly but some can be a bit downbeat or quiet, I don’t really care that much as I’m there for the food; not the social interaction. It can fill up pretty quickly if you go at peak times but I find if you go just before lunchtime for example, it’s easy to get a seat if you choose to sit in. The freestyle Coca Cola machine thingy rarely has many choices in, more times than not it’ll be missing your favourites so don’t bank on getting anything out of there - you’ll probably end up with a standard soft drink from behind the counter. The drive-thru can also fill up very quickly and take a long time to get through it so don’t bank on it if you need something quick! Unable to link loyalty code. Chips like cardboard and cold. No milk. Coffees machine broken. not interested. Could not claim reward at kiosk, told to claim with cashier. Cashier told me to claim at kiosk, but both cashier and manager didn’t know how to use kiosk. Food was nearly 2hrs late, the food stone cold & rubbery, frozen lemonades melted, no ice creams, dips or straws, offered measly £10 to still get delivery because no refund at all on £50 if cancelled tho not my fault! Absolutely disgusting, been 30yrs since had a King & won't be having another, far better for less out there! The restaurant is disgusting. I can understand being a fast food restaurant there might be a dirty table here and there but every flat surface is covered in dust, cobwebs everywhere and the bathroom was horrific. No toilet paper, feces on the floor and no hand soap. Leaving me to wonder what state the back of the kitchen is in if they cannot bother to clean the FOH. Ordered food paid by card and waited for number to be called out . Only to be informed ice cream machine not working. Cancelled and given refund back to my card and told it would take 3-5 working days 😂. No issues with service or food but 3-5 days for a refund after instant payment. Poor practice BK . The manager or the guy in charge wasn't really helpful as fast food isn't my go to so needed some help discussing the menu. One of the counter Dillon was more than helpful and made the experience much better, he was polite, and helped me choose the meals. He should actually be on the management in my opinion and I will return to King again thanks to Dillon. Martin Mccourt Cumbria Dirty people working in the Lillyhall branch tonight my only came with one it was supposed to be 3 burgers 3 chips and chilli bites the Angus and 3 lots of chips is the only thing that got delivered I will never from here again I got a big nasty hair in the absolute tramps so there are The food was good quality minus the fact that they do offer money off and other deals which they never validate. There isn't much point in the app for loyalty benefits if they refuse to honour them. The state of the restaurant was horrendous and the toilets speak for themselves. There was faeces on the floor, toilet seat and door handle, ir seems that the toilets haven't been cleaned in some time and if anyone with medical issues were to use them they could be in danger of potential infection or exposure to this. Best king I've visited. Lovely staff, fast and fresh hot food. Wow the loaded fries were to die for. Highly recommend and will definitely be returning. Absolutely shocking experience here. At 8.30pm after a hospital visit we came for tea, a family of 4. The drive through was closed so we went inside. It was like it was closing up. Tables packed up. We placed our 2 x large XL Bacon cheeseburger meals and large Chicken Royal meals with chilli bites and onion rings. Ben and Jerry's to finish. We had to wait for over 30 mins as the bun machine had got items stuck in it. That was ok but what wasn't OK was £48 for the worst food I have ever had from anywhere!!!! Whilst we were waiting I notice the chips were under the warmer in a plastic box and were put into the fries bags from there. When I started to eat them they were like yesterday's chips. Luke warm, stale and tasteless. I left these and whilst I calmed down thinking I won't complain, I ate my XL burger, which again was luke warm but I was hungry and mad so just ate it. It was only when my partner started to eat his XL that he said straight away wheres the bacon? I realised that mine was missing too. In he went and told the staff. They gave him another XL. Back in the car and he checked it. Only to see those little bits of something looking like bacon (see photo). He went back in and the weren't bothered at all and just said that they didn't have any streaky stuff that's all they had! There were several people inside and another man said he was watching another member kept touching the chips with the back of his hand so the man asked him why, he said he was checking they were warm! But that he had clean hands.....not a good experience at all. You pay £50 and expect more than this......I wil never come here again that's for sure. Shame on you king. I am not the only customer you lost tonight... Absolutely shocking experience here, customer service was diabolical we waited 25 minutes in the drive thru for a simple 2 person meal. It was getting so ridiculous the wait time that people behind us were asking for us to move so they could leave!! When I went to the window to enquire how long our food would be the lady had the worst attitude I have ever experienced at a food takeaway! As I work in customer services myself I could never imagine speaking to a person the way I was spoken to today at King in Workington. To anyone thinking of going here in the future I would highly recommend against it!!! Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.