Derwent Water Marina

One of the Most Revieweds in Portinscale Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Went for a family canoe, first experience with 7 and 3 yo. Booked no bother and when we got there the were so helpful and polite and changed our booking to best suit us and keep us all safe on the water. Equipment was immaculate as were the toilets and changing facilities. We didn't manage all 2 hours on the water but even then was definitely worth the money. Would definitely recommend and will be back! We had a lovely canoeing here. An hour was enough for a 7-year-old, but 2 hours might have been better for people who wanted more to explore the lake and visit the islands. A great way to get a different view of the surrounding fells. I had a very disappointing experience trying to a kayak. The from this company was unhelpful and unprofessional from the start. It was a few minutes before closing for their lunch break when we approached the door and felt that they did not want to help. Was directed just to look at a price board by a blonde male member of with no further information. Was told that they open at 2pm so we waited until this time. Shortly after they opened their door was told that we should and that their store gets very busy at 2pm bearing in mind it was just us and 2 other people waiting at that point. Felt that they didn’t even want to help or give us the option to in store and that the piece of information of booking would be a better option for them was not shared and therefore was essentially wasted. Other members of in the store, including a brunette lady wearing a black top was laughing and saying to other members in the shop that there were signs everywhere to online. It felt that our business was not welcomed. We left and drove a short distance instead to Nichol End Marine where the was on point. They took the to go through the services available and provided us the option to or as a walk in. We did not feel unwelcome in the same manner as the members at Derwent Water Marina made us feel. I would strongly recommend that you take your business to Nichol End Marine where you will be valued and you will have an enjoyable time. I am very disappointed with the level of I received. From the moment I tried to get help, the were unprofessional, rude, and made no effort to be helpful. They came across as dismissive and uninterested. Good should involve patience, respect, and a willingness to assist customers, but unfortunately, none of that was shown during my experience. It left me feeling frustrated, undervalued, and unwilling to return. I hope management takes this feedback seriously and addresses the poor attitude and lack of support provided by their staff. Myself and my Family made the decision to drive to the next Marina which was less than 2 minutes down the road. The at Nichol End Marine were much more welcoming warm and kind, extremely helpful and a willingness to assist. I would definitely recommend. I arrived ecstatic and excited to get on the lake but was met with disappointment when the were unwelcoming and frankly quite rude. I was told to read signs rather than an answer to a quite simple question. then rushed off to lunch and reopened only when other customers arrived much later than 30 minutes after they closed for lunch. I am Very disappointed and felt as though my custom was not good enough. Slightly down the road there is another amazing establishment called Nichole End Marine where I was met with amazing and friendly and enjoyed being a here. Poor skills, not very helpful. Do not recommended using. Feel for the owner as the look as if they are running the business into the ground. Store itself was not busy at all. Drove round to Nichol End Marine which was less then a 2 minute drive. were much friendlier, busier and very accommodating. We got shooed away at lunch , and waited for 30 minutes, as we didn’t get told we could , wasted our time, and rudely got told that there were signs we could read. Would not recommend, as employees showed poor and were rude . I would highly recommend going to Nichol End marine , 2 minutes down the road , as they had exceptional skills , made us feel comfortable and welcomed. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites.