RecordGo

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Local independent car rental for lanzarote. We rented a fairly new citroen c3 . I had some dents on various places at the car. They encouraged us to take multiple pictures prior to departure. At end of renting no problems at all about these dents. It was actually not even checked. Conclusion: Affordable and very important: trustworthy! Hired a car in Lanzarote and all went ok. Initially put off after reading the reviews but I had a good experience. The shuttle was there when we arrived and took around ten minutes. Same on the way back. We checked the car before hiring but noticed the tyre was damaged. They agreed and changed the car. It took another ten minutes or so but at least they changed it. Makes you wonder whether they check the car before hiring it to you, though... When taking it back, they quickly checked the car and my deposit went back in my bank within a week. P.S. we used our own and took loads of pics of the car before hiring. Even though the reviews were not the best, we decided to proceed with RecordGo. To be honest, we had no issues at all. Some dents to the car but if you take some pictures before, you should be sorted. All the communication, pick up/drop off to the airport was nice & easy, so no complaints! Many thanks! I booked our car through Booking.com, and then days prior to our departure saw some of the reviews on Google which made me concerned. I really needn’t have been. The collection worked well, following the clear directions that they had shared, approx 10 minute wait for the bus and less than a 10 minute drive. The car had a few marks, but far better than others that I’d hired from other providers in Lanzarote before. I was nervous about being charged for historical damage, but the agents told me to take photos/videos of anything, if I wanted. Upon drop off, the team didn’t pull up anything about the car - not even the things that were there prior to pick-up - so they aren’t there to scam you. Despite my initial reservations, I would recommend 😊 Good experience. Staff courteous. Fast pick up and drop off of car. No issue with car. BUT-my experience with RecordGo Gran Canaria was terrible. I refused to take their after they insisted a lot, and then they claimed that my credit card (which I had with) wasn't working. And since I had booked online with one of their partners, I couldn't get a refund (the 24-hour cancellation period had expired). In other words, they force you to take their insurance. After negociating for a solution for an hour with no cooperation from them I asked to try another of their payment machine (POS). I insisted, they reluctantly agreed. And this time my card went through with the payment! Rented an SUV for 2 weeks from Record Go. Got a better higher spec car than expected, a Ford Kuga. The car was excellent and the service was excellent. Although the place is off the airport the shuttle was quick and only a short wait both ways then the desk there was fast. Faster than the ones in the airport so overall quicker. Would definitely use again. One more review when Revolut was declined. I found this info in the voucher after the booking but it was difficult to find it when making this booking and choosing rental company (usually I just check if they accept debit cards, but you need to unfold several terms below to actually find the info about not accepting neo-banks’ cards). This is why not 5 starts. Also the car was a bit dirty on pickup. Eventually I paid for the full damage waiver 60€ for 1 day (the rental was 17) to skip the deposit, but I already had this type of bought for 4.5€ in a third-party company. Such a mess… All the other went great. The car, pick-up and drop-off processes were smooth and the island is great! Never go here. Poor service. Will charge you and mislead you. I Got charged for pre-existing damage to the car when I have evidence clearly showing the damage being there on pickup. The ‘damage’ was a small scratch on the left-side bumper, charging me £320 for a replacement (+£20 in currency conversion fee!) I’m still between emails with the company about this, but they take 1 week to reply, which I feel is definitely intentional. I went there a month ago and have only received 4 emails, in which one was saying I wasn’t the person who did the booking, in which I had copy-pasted the information passed to me from their email, only to wait yet another week to get a reply to that one!! Apart from this: They had instructions for a ‘pickup point’ at the airport that take you to their location, which is a point in a car park with no signage letting you know you’re in the correct place. Took an hour before I could get the rental car once I got there. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. Car rental agency