Marissa Resort

One of the Best Places To Visits in Lembruch Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Exzellent Ressort to spend the Weekend with Familly. Great place! Generally the place we've stayed is a great villa, but several things made us really decide that we would never come back Practices are feeling very scummy. On check in, I was told towels weren't included, and that it's 10€ per package per person. Bed linens are the same. Extra costs. We had late check in so we had to pick up these packs ourselves. For towels? Okay why not. But since we had to also pick up bed linens, we had to make our own beds on arrival at 1am... The villa lacks basic elements. Soap is inexistent, dish soap is a micro bottle worth for 2 cleaning at best, and they don't furnish a sponge. But they make you understand that if you don't clean your dish and all, you'll be charged. Sure, but then provide the tools to clean? Not to mention nowhere in the booking process did I get any info on cleaning fee which appeared to be 270€. For 270€, I get charged if I don't empty the dishwasher after having it running? This place's service is a joke. I get that it's holidays home, but surely it felt more of a hassle to manage and accommodate to their rules and extra costs than really relaxing. What am I even paying 450€/night at this point? Basically we paid close to 1000€ for two nights, and then on arrival got charged 480€ extra as a surprise at the desk. They make it purposefully hard to see those extra costs before booking. It doesn't even appear in my emails. You have to dig their FAQ section and search for "cleaning" to find it. We will never come back Our dream vacation turned into a nightmare from day 1. We booked and were looking forward to a large gathering. My and I were flying in from Canada to see my brother and his family, we haven't see each other for over 8 years. Also we were looking forward to - lake view - private pool - breakfast lunch and dinner together. - directly beach access - sleep 10 ppl. But what we got was quite a difference . upon arrival we got told that our booked home had a water damage and we needed to call Novasol to figure out what to do next. The Marisa Park is owned by Novasol why couldn't the front desk just solve it for us. I was over 1.5 hrs on the phone with Novasol while kids and our travel group lost their patients rapidly and the front desk of the Marrisa Park approach closing time (6pm) It was outrageous that the call center agent offered two smaller house and demanded more money. We only lost our expected features. - No private pool, - no lake view, - no large table for dinners. An event of such an magnitude ( completely altering the vacation) requires more then one SMS. Use email/phone what ever you can until you reach your guest to inform and accommodate. The accomodation is too expensive in total. The houses are very close to another. Houses look luxury, but after 5 years the interior needs a good checkup (kitchen, chairs, etc.) The kitchen utensils were not complete. One of the baking pans was not good. The baking pans are too small to cook for 8 persons. The vacuumcleaner dit not work properly. There was no grease container for the BBQ. Place better/extra relaxed chairs in the livingroom. Now there was not enough room to sit in the living with 8 persons. Install safe WiFi in stead of an open network. great accommodation. great environment. beautiful and modern. everything worked. even for a smaller problem. we had a cat with us and the door could not be locked from the inside at all. the handle was locked only from the outside. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.