Pure Pet Food

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Not sure what the is like but they are sralking me like a possesed ex.. everywhere i look.. an advert... im sick of seeing it, hearing about it and because of this will not even try it. Plus the sales technique of your staff atxmas markets is akin to share or double glazing sales... Dishonest! We saw a rep and agreed to buy a sample (at a significant cost) to see if our poorly dog would eat it. The agreement with the rep was that this was a one off sale of the sample and if the sample was satisfactory we would subscribe. The sample was not successful so we did not contact the firm to subscribe. To our dismay we arrived home to find a box of useless food and they had (dishonesty) taken a subscription fee from our account. Contacted the firm who said we had subscribed and basically saying "tough". Reporting to Action Fraud. This firm seems rotten to the core. Crap yard for in an article Genuingly the best dog food to ever ever exsist. We have tried all food from kibble raw etc, this is the only dog food that keeps his IBS under control. I am so thrilled. He also gets free treats here and there. I am so thrilled. I feel like a weights been lifted off my shoulders and my dog is finally healthy. Also the packaging and how much you get is so much smaller and easier to store than other foods. THANK YOU PURE FOR ALL YOU DO. I will never stop raving about you 🥺🩷🩷🩷🩷🩷🩷 My puppy is doing very well on this food and licks his bowl clean after every meal. It's very good quality and the is excellent. Love this food. Ordering is easy and you have total control. Wanted to raw feed, but found it really messy and have local supply issues. This is easy to prepare, quick to be delivered and has all the benefits of raw without the hassle. (We have a very small freezer). Plus all the packaging is recyclable! Tried other online suppliers, but not happy with carb level and dog wouldn’t eat it. My dog will actually eat this which is half the battle for us. Really happy with pure pet food, on our second batch now, is lightning fast, our dog loves the food! I phoned up today & asked for another scoop that we accidentally threw away, and the very polite and helpful Lady said she would pop 1 out in the post today for us free of charge. I also love that we are not forced to make an online account or go on an app like so many other companies these days, there is a phone number to call with any issues and usually answer immediately. A joy to use. I cannot recommend this enough. Aside from the food quality being amazing (My puppy loves it), the is fantastic. Quick responses, polite and helpful. I am so glad I chose this for my pup. Thank you so much. Disappointing and Experience I regret to say that my experience with this pet food has been nothing short of frustrating and disappointing. Marketing: The company’s marketing is certainly impressive (even supported by Dragons’ Den), but this feels like nothing more than a clever stunt. Unfortunately, the itself does not live up to the hype. Product Quality: A resounding zero. The dried food was a complete failure—my dog, who usually eats anything and everything, didn’t even acknowledge it. That says a lot about the product’s quality and appeal. I can’t believe I was naive enough to think it would work. Account Management Issues: Removing Payment Details: Impossible. My bank card is still linked to my profile, and I cannot remove it. This raises serious concerns about the security and control of my financial information. Deleting My Profile and Data: There’s no clear option to delete my profile, meaning the holds my account hostage. Worse yet, deleting my dog’s information is also not possible. This feels like a serious breach of trust, as they seem to retain personal and pet data indefinitely. Returns Process: Trying to return the has been another nightmare. The process is riddled with small print and convoluted terms, making it almost impossible to proceed. By the you figure it out, you realize the effort is pointless—likely their intention all along. In summary, while their marketing might pull you in, both the and the user experience leave a lot to be desired. I would advise others to think carefully before engaging with this company. Fantastic and service! I have THE fussiest toy poodle, who either refuses to eat or gets ill from most dog foods. I transitioned her very slowly to this brand, over a month. And had no problems. She has enjoyed it from the start. I add double the amount of water that is recommended. One of the flavours she didn't like as much (game), but she still ate it. The price might seem high, but when compared to Lily's Kitchen and Nature's Menu (the only 2 other brands she will eat), it actually worked out cheaper. And is so handy. One month the dog food was marked as delivered but we never received it, and Pure simply sent a new one, so I'm very impressed with their too! So the food is easily prepared and the dogs, Douglas and Sprout love it. We have found improvements in the bowel functions albeit that having been used to a frozen/de thawed diet, the quantities produced have nearly doubled. The four stars are only due to the packaging/quantity available. With two dogs of different weights the prospect of running low on food at different times of the month is not welcome. That said the and packing regime works very well. Good food delivered well. I am full of praise for Pure Pet Food & all the team that I encountered over emails: Ciara, Dan R, Nicole, Olly, Char & Ellie to name but a few. They have all been so incredibly supportive from start to finish (our Boxer very sadly passed away recently) He loved the food and cleared his bowl every time, made a mess in the early days whilst he was getting used to it as opposed to kibble but was still enjoying every mouthful even in his final days. There are a great variety of flavours to try and treats too. Managing your account and changing dates of deliveries is so easy either online or with the app. I cannot praise and recommend this highly enough. I'm surprised at all the bad reviews as I've had nothing but a positive experience. Yes it is a subscription but it's pretty obviously the case when you sign up so I don't see how people are finding that difficult to understand. Pricing is all very clear as you go. Reasonably priced compared to other competitors too! Easy to adjust schedule. My incredible fussy poodle did well on this. I love how versatile the food is, you can make it with more or less water to suit what you do with it. This meant I could make a nutritious "soup" for her on her bad days or roll it into dense balls to hand feed. So easy to the plan when she sadly passed away and a little personal email from services. All round great experience and would recommend to anyone. Originally I left a bad review because I wasn’t happy about something regarding my plan. However I have received fantastic today from Rebecca, she has helped me massively get the best value for money plan. I was feeling frustrated and was going to close my account. It’s always worth having a conversation with them before making a rash decision as I am very happy with the outcome, and feeling slightly embarrassed about my original review. A lot of companies get bigger and seem to stop caring about the customers in this day and age, I come across it all the time. I can genuinely say that Pure Pet food, do care about their customers and they will do what ever they can to help you and your pets. Thanks again for all your help Rebecca, it’s very much appreciated. As for the itself, I’ve never had any complains all of my 5 dogs love it. Sarah Very expensive! Joined with a special offer of £18 to then receive an email to say the next would be £50 more! It’s very faffy and strong smelling. Wouldn’t recommend ordering from here. After a bit of a shakey start, Bear is fussy, I was tired and teasey - is just beyond excellent! I would recommend this dog food/company 100%!!!⭐️⭐️⭐️⭐️⭐️ My experience of Pure Pet Food has been very good, so far Hamish my Terrier cross loves it, the change was easy, he,s been on it about 12 weeks now and his coat is silkier, he now has a wet nose and no llonger picky at mealtimes . Deliveries are on time, and I like there commitment to packaging sustainability. So all good! My dog was very fussy and wouldn’t eat any dog food and struggling with stomach problems - bought the tester pack for fussy eaters and he loved it and has ate his food every day since and we have noticed a huge improvement in his energy and gut issues. is always on and we got a follow up call from the team which was very helpful. Have been using this food for about 3 months now and our dog has never ate the same food consistently for this long ever, he’s much happier and healthier now The it’s self is great, however the cancellation policy is ridiculous. You HAVE to give a reason for wanting to or they won’t it. I emailed four times to and it never got put through. Ridiculous They changed to a New recipe and the mixture is awful. It's a sticky mixture and my dog has now an upset stomach. It's a shame as there was nothing wrong with the old recipe and my dog loved it. I will probably have to now look for yet another food provider. If I could give it 0 stars I would! Absolutely awful food, if you follow the guide on how much food/water to mix it ends up like cement! My dog won’t touch it. 2 week trial is up and I’ve not ordered anymore but yet I get an email saying that my order has been confirmed and find out they have taken money out of my bank but it is almost TRIPLE what I paid the last time!!! When I phoned the wasn’t great! Didn’t like the way I was spoken to. Was made to feel like I was stupid! Luckily managed to the order and get a refund as the order hadn’t been shipped yet. Just waiting to see if i actually get a refund as heard they give refunds in drips and drabs My dog was quite healthy until I went on this dog food she had no Serious problems but she go to the vet to empty her anal glands I put.her on this food. She wouldn’t eat it I had to spoon feed to her I phoned and tell them I might have to cancel. She talked me into trying a free sample But the way my Dog. Was acting, I didn’t I took her off this food and my dog changed a couple of days later she started feeling Poorly so I introduced her back to her old food she played up with it and then she started being sick really bad and then she was Bringing blood up and then from her back end as well I have got photos of this just be careful if you are putting your dogs on this food my dog went to the vets she had to put her on fluids and a lot of medications to stop her from being sick Our Jack Russell Terriers definitely approve! Great - an asset to Yorkshires entrepreneural landscape. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Bed shop