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UP2PLAY Ibos-Tarbes

Tarbes, France

4.1 · 735 reviews

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Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Excellent … Show more

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Excellent venue both the bowling alley and the trampoline park are great. All the equipment is new and the staff are friendly Top Great place for a game of bowling I am updating my ratings from 4 stars to 2 stars. We had our daughter's celebration and nothing went well. When we made the reservation we asked the if there is anything else we need to know beside what's on the website and they said nothing. On the date of the even when we arrived the showed our table and we were in for this would be where we celebrate the birthday. There a table set with my daughter's name plates juice and candies no balloon or decorations no place to put the coats and gifts. We were just left there and we were told that we should be there 30mins prior (including the guest. Which we were not told despite ask asking during the reservation) after giving us the program the just left us. The 1st was 30min Neo Xperiences. Which the liked. Then the were brought back to the table and was informed that it was time for snack. then the came singing with the we had no idea that it was time for the cake. Then the left the we had to slice and do the serving. The was ok. But the didn't like it. None of the ate it. I felt it was a waste mentioned they didnt like the texture of the cake. The was too busy since she was the only one and there was 6 celebrations. When we ran out of drink we had to look for them. The asked the wanted more candies since they didnt enjoy the cake. said yes. The left to get more but didnt back. So we let the play. Im glad that one of the parent stayed with us as there was no one to watch the while they play or the stuffs we had(food, gifts and coats). Towards the end of the event my husband ask the for the goodies as some of the were leaving. And we were told there is no such thing. They had never given out any goodies for the birthday. So we had to show what was on the website "UP2PLAY goodies for all children" so one of the gave us UP2PLAY bands. had we known that there was no goodies that would be given we would have brought our own to give out to the guests. I think 15€ per guest is alot for the service we got. It felt like it was the first time they had a celebration. everytime we ask for something the stuffs were unaware. They could have had 1 for each celebrant to assist during the celebration. So that the parents doesn't have to leave the to ask for refills or additional stuff. Super content Nous n'avons testé que le parc, mais honnêtement, les enfants et moi n'avons pas été déçus. Dans un même espace on peut garder un œil sur les petits comme sur les grands. Les grands ont adoré pouvoir se dépenser mais aussi se poser, et la piscine à balles dans laquelle il peuvent vraiment disparaître (une fois couché bien-sûr) aura été leur moment préféré... En revanche je ne retenterai pas leur resto. Been a few times now and experienced every single time nonfriendly/impatient and unprofessional staff. Not very inviting. Apart from -some of the - the staff it's a nice place to spend family time on rainy days super Thumbs up Top !! Notre fils a fêté ses 11ans aujourd'hui, c'était un anniversaire réussi! Un grand merci en particulier à Florian pour son professionnalisme, sa disponibilité et sa gentillesse! Petits et grands, nous avons passé un bel après-midi! Très bonne première expérience, nous y sommes allés a 5 cinq et on c'est vraiment bien amusé ! Je recommande Top Cool Très bon moment Super acceui Trop bien Très cooll Accueil très sympa, très attentionné, très sérieux surtout vis à vis des allergies par exemple. S'intéresse au bien être des enfants. Réservation faite pour l'anniversaire de notre fils, les enfants étaient aux paradis. Faire l'anniversaire un dimanche matin, très bien. Pas grand monde au top. Merci pour ce moment passé chez vous. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Amusement center

Opening hours

Monday10:00 AM to 11 PM
Tuesday10:00 AM to 11 PM
Wednesday10:00 AM to 11 PM
Thursday10:00 AM to 11 PM
Friday10:00 AM to 12 AM
Saturday10:00 AM to 12 AM
Sunday10:00 AM to 11 PM

Details

Address
UP2PLAY, Ibos, Metropolitan France, FR
Phone
+33 5 36 30 03 00

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