Walmart Auto Care Center

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. I got my oil change. First, I love that you can schedule it. They were very quick. It was great service. The tech Jackie me they were not taking drive up appointments at 930 in the morning. He said l I had to come back in an hr for an oil change. There was literally one car finishing in front of me, in an empty bay area. I returned and witnessed someone complaining about being to make an and they her to pull on in for an oil change...i asked to speak to a manager. Mona, the me they go by appointments, but there is not a sign that states this is an only and i literally just wachted that not be the case. Often the workers, techs, including managers will tell you to make an although you literally drive up for vehicle service. I was also by Mona that oil wait times could by 2, 3hrs sometimes which makes no sense. She said nothing will be done about it. I asked for her and she said they wont do anything about it. Please close this location or replace your staff if they cannot the public and citizens of this community. Several reviews state this same issue of denial of services unless you have an appointment. If you're going to be only location, get a sign stating so and quit denying customers and this community upon arrival. Turning customers away at 9am when you're open until 6 is terrible practice. However this is routine at THIS location and the workers (inclusive of managers) DO NOT CARE to turn you away. If I could give this place a negative Stars I would give it -5 Stars. Every I come to this Walmart they never can fit me in for an oil change. Even though their website says walk-ins are welcome walk-ins are definitely not I repeat not welcome at this location. The attitude from the people inside the store to the employees working in the bay are less than friendly. When we was there there was absolutely only one car in the bays and no cars in the parking lot but yet they still could not fit us in sounds like to me we have lazy workers. It was an ok experience. We wasn't able to get the put on after setting up the and discussing what we when we made the initially with the center. The reason being we different than what was factory recommended for the truck. It certainly would have saved us a lot of wasted if we would have been this up front when we made the appointment. They were the make&model of the vehicle and the description of the we on there I feel as though they could have us then at that time. But, nevertheless they did not. We actually went to another business and were able to get what we with a great road hazard warranty and it is closer to our home which makes it easier for us to get the new rotated when its time. Thank you for your time. Jackie doesn't listen to a word you say. When I went to management about it, they blew me off. I also called an hour in advance to make my and not one person checked to see if they had the oil I needed, but assured me it was fine. also blew me off about that. If I could give zero stars, I 100% would. Sat 10/26/24 5:15p. Never in my many years of coming to this have I needed an for an oil change, always walk-in same day. Was they were booked until Monday. Then was two cars ahead and they couldn’t do it today. They are open until 8. Doesn’t seem to add up… The auto used to be a competitive and convenient option versus other franchises. Now they’ve switched to style service. I just to get my looked at and the employees didn’t want to add to the work load and to set up an for a that would’ve taken 20 minutes max. Plus took care of me instead. I just got all new on the family vehicle today 11/03/24 and all the techs were awesome! They worked very fast and took care of everything I asked them to do. I will definitely be going back for all my needs! Customer wasn't that great...they me an hour to out my so had to drive kids back home and get a sitter and go back only to find out it was done in like 15 mins. I figured they would text once it's done and upon arriving the employee seen me needing assistance and walked the other way, and so finally I flagged down a different worker who had to find another worker complete my checkout. It just seemed like I was an inconvenience to them and it wasn't close to closing so that couldn't have been the reason Had to get a replaced fast to catch a flight and the team got me right in and got me taken care of quick. Very polite, professional and thorough!! They closed all the self checkouts and funneled everyone to 4 lines i was in line over an hr for no reason Took my car for a set of and an oil of which they scheduled 4 hours apart so I cancelled the oil change... I kept the appointment, I should have known better but anyway I finally get someone to talk to me, they get all the information and I go inside to shop. An HOUR later they call me saying they can't get the lugs off and want me to take it somewhere else get them loosened and then drive it back and they will then "work me in where they can" ! This whole department from the rainbow haired woman who basically ignored me while waiting for her to unlock the door to the shitty service... Oh and btw my 55 yr old husband and my son in law were the ones that put the lugs on last ....some damn center. So don't waste your or money here entire department seems incompetent. I brought my used car that I just bought a week ago in for an oil and repair and balancing as noted on our paperwork on Wednesday 11/26. On our way home, directly from the auto care center, our car started swaying heavily and almost flipped. My husband was able to pull to the side of the road, and only one had weights that we came in with. I immediately called when we got home to let them know what happened, as that was a huge liability on their part. The employee I spoke to was incredibly sympathetic and us to come in on Friday 11/28 to speak with the manager. The was incredibly rude and blamed us in the notes for the problems, even though we have photo and video proof that the issue was caused by them. They inspected the car and even though they blamed us, the weights magically reappeared, but it wasn’t rebalanced appropriately and almost caused the vehicle to flip once again on our way home. As we have photographic and video proof of it being caused by Walmart, we have contacted our attorney to go after the damages caused by Walmart to our vehicle that did not have the issues it did before hand. Mona and John helped me address an emergency replacement situation while visiting family in the area. The technicians were also friendly and professional. Superb from a stellar team! None of the staff communicate with each other at all and super unprofessional. Wouldn’t recommend going there. Was they were short staffed one day and to come in the next morning for an oil change. Asked if I had to make an and was I didn’t have to. Show up there right when they open trying to get oil before work and was by someone at the desk that I needed to make an appointment. The crew working on Saturday August 3rd went above and beyond. I was on my way home from vacation to northeastern Indiana when my went flat on I-65. Radcliff Walmart was the nearest changing facility to my location, still 20 mins away from where I was on a Saturday evening. I called and spoke with the to see if there was anyway possible they could get me in to get a new even though it was going to be close to closing by the I could get there. I ended up showing up quite a bit after close but due to the nature of the situation they to help get me in and get me a new tire. I am so grateful for them that evening and so very much appreciate their kindness in this situation. Great crew and management in the auto care center. Shifty service, rude technicians, and they wont even put the that you want on your vehicle, even if its the only size that will physically fit on your car. I couldn't believe how polite, attentive and professional these young fellows performed their duties..I was shocked..and left there very satisfied. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Auto repair shop