Tourist Office of Biarritz

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. The Tourist office is open for the public, nice modern look and very clean, usual town information and leaflets available It’s good that you can get some nice leaflets and brochures of information about Biarritz. However, the staff aren’t very helpful. It was fine, but noticeably less friendly and helpful compared to the several tourist offices we visited in Spanish Basqueland and Rioja. Helpful friendly staff who assisted us with bus tickets and directions on how.to travel to San Sebastian for the day. Useful for getting bus times and stops for going to San Sebastian and other places up the coast. Has a large collection of brochures for local attractions and good guides for upcoming events. Was so happy to speak to Eva, who was simply amazing, patient and and kind and stayed with me on the phone and explained all that I needed to know with such grace. The office was even open on a public holiday!! Thank you so much 😊 We were received by very professional and pleasant staff: thanks to their help and the material they offered us, we have been able to get to know the city of Biarritz and its surroundings very well. Thank you very much for your welcome and your advice! Reviewed yesterday Dreadful experience This office has two entrances. I didn't know this and followed directions which led up several flights of stone steps leading to a door which had advice in a few languages to press hard on the handle to open the door. The door opened out onto a step it seemed to me three floors up. I was carrying bags and terrified of falling back, instead I fell in flat on my face, with my glasses flying . I'm 78. Several people ran to help and I was given a chair. I said I didn't want a doctor, Someone suggested ice as my forehead was cut, but after about 5 minutes someone said they had none. A sweet young woman chatted to me and suggested I get arnica for the bruise on my forehead.This was a good idea but no-one offered to go to a pharmacy and get it. I asked for a drink of water. I heard a senior woman say that water was no good for a fall. No one suggested calling a taxi for me, to take me to my hotel. I left after about ten minutes, during a downpour, feeling very shaken, I speak fluent French so there was no misunderstanding. Apart from the young women who chatted to me, no one wanted to know. I never got that glass of water. Santiago was amazing! His good mood and general joie de vivre while giving us all the information we needed was a god send, thanks to him we have spent the best holiday in Biarritz Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time.