AYZ Elcano - Auto check-in property
Málaga, Spain Self-catering accommodation
Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Please, never chose this place. Rooms are dirty, cold with high humidity. Air condition doesn't work, doesn't have a normal window. Entrance only with your phone, if something get wrong you don't have any possibility to contact them. Nobody answer phone through two days! Emails were answered only at after 8-10 hours. When we spent time in this "hotel" they have planned a fumigation so our was changed. They wrote that we should left our things collected next day to 12:00 so we did it, they didn't send any code to entrance so we tried to contact them with no results. We had opened our last and in we got the reply from customer service that it should be next day... A lot of stress and terrible condition. Rooms don't have any wardrobes, hangers (also in toilet!). You don't have any place for your things. is really small, we had problem to get out from the shower. Bathroom doors doesn't have a handle inside, so you can't close it inside. Light from the hall is visible all night, same as loud, because doors are really thin. A la vista de las reseñas esperaba que fuera mucho peor, nuestra habitación estaba limpia, tenía bastante espacio para equipaje y pudimos entrar sin problema. Sin embargo, no entiendo cómo un zulo con una ventana de 15 cm de altura puede tener licencia alojamiento vacacional. Al entrar hay un olor terrible a humedad, la ducha se sale y se forma un charco que sale fuera del baño, el aire acondicionado/bomba de calor no funciona y apenas se puede ventilar la habitación. Además se escucha todo, tanto de la calle de otras habitaciones y si te gusta dormir a oscuras olvídate porque entra la luz del pasillo por la puerta que no cierra bien. Estuve dos noches y creo que no habría aguantado más. Por si fuera poco tienes que firmar un contrato por el que te multan casi por cualquier cosa, pero cuando necesitas algo solo de atiende una inteligencia artificial que de inteligente tiene más bien poco, porque en cuanto le preguntas algo entra en bucle y no te resuelve nada. Desde luego mejor no ser rata y pagar un poco más por un sitio decente. Great location 100 meters from the beach and at a great price. The rooms were also very clean but compact. Fantastic for a or two. Unfortunately I was on the ground floor next to the busy road but not too bad for noise. I never heard another guest! Parking was a challenge on a busy Sunday. Отель по чекин будет затруднительно. Если нет интернета, то совсем беда. Вам присылают на почту ключ, чтобы открывались двери. Плюс ещё нужно зарегить карту, чтобы, если что то случится то возьмут за это депозит. При выезде нужно отчекинить, на почту пришлют письмо. Очень хорошая слышамость. Всё слышно. Terrible hotel, arbitrariamente me descontaron 90 eruros por un nórdico, el cual no dañamos, y pedimos que revisaran, por que no paso, y no han mandado ni pruebas ni nada que justifique ese cobro, hemos insistido pero no fueron capaz de mandar pruebas ni nada It is nice - if you can get in. We stayed in the mid-price and it was nice, unlike the reviews I read. The difficult part was to register and enter the room. I recommend registering on a computer before arriving, but for that you should have received an email, which we did not. The QR code at the is promising but it is not working well at all. The form options dont work on all phones and it keeps returning to the landing page. The QR code will take you yo a website And you will have to enter a code that you’ve been sent earlier. If you did not receive the code earlier (like us) you can do it at the door. Try connecting to the wifi of the hotel, I think that’s how we resolved it. I must say, if you can check in safely, it is quite nice to not have anyone bother you - given that you stay on the second floor. The airco works great, the hot water in shower is perfect, a window can be opened from the bathroom we locked our bikes safely below our window. The water fountain is great service! Worst experience i've ever had! - the cleaning staff stole things from us! - the room, the bedsheet and pillows were dirty as hell - the air conditioning didn't work (29 - 30 degrees in the at ) - couldn't open the windows - the service doesn't exist ( email and phone) - the bathroom smelt bad We sent a couple of emails to the service team, but they started to ignore us and didn't do anything. I would really recommend to everyone to look for another to safe the money and stress. ¡Muy mal lugar! Duré 5 minutos antes de salir corriendo... Ventana del garaje que da a la calle la llaman suite doble... Además piden datos bancarios personales y sobrantes para cualquier cosa. NO VAYAS A ESTE ZULO Tengo serias dudas de que este alojamiento reúna condiciones de habitabilidad. Quizás experimento social sobre el aguante de la gente ante la precariedad serviría pero en ningún caso "hotel" tal y se anuncian siendo ello publicidad engañosa de la cual es responsable tanto la titular del negocio de aquellos intermediarios booking que lo publicitan. Te puede tocar el zulo en el sótano, sin ventanas ni ventilación, con el aire acondicionado estropeado, baño inundable cuyo agua se sale hacia la habitación, una espuma gigante a modo de colchón, paredes de papel para escuchar bien la respiración del vecino colindante, ropa de cama sucia que mejor no saber de qué está manchada, etc. Es muy divertido observar que la habitación está llena de carteles que amenazan de multas si algo se rompe y observar al mismo tiempo que todo está roto. Finalmente, espero que no suceda, pero si hubiera un incendio u otra emergencia que exigiera desalojar el edificio, al no existir ningún cartel, señales ni elementos de evacuación extintores, quizás habría que lamentar una desagracia. Pero no pasa nada, porque este alojamiento lo gestiona un fondo de inversión, no existe personal ni responde ninguna persona, parece que nadie sería responsable de ello. Todo depende de que su chatbot funcione algún día y pueda dar algún tipo de respuesta coherente. La suerte que puedas tener es que falle el sistema de apertura de puertas, también automatizado, no puedas entrar al cuando llegues y entonces debas ir a otro sitio y con ello evitar esta nefasta experiencia. Overall, it was a decent hotel. The location was amazing . less than 5minutes from the beach , loads of restaurants there and a supermarket nearby. One issue was that our was broken so it was difficult to open and close. Central was less than 15minutes away by bus and the views on the bus journey were immaculate. The WIFI and A.C (air conditioning)were amazing and the bed was super comfy. Just wished the tables were slightly bigger and that there were more furniture in the . It felt a little empty. But its definetly worth the price you're getting it for. Extremely easy to make use of the facilities due to electronic locks that can be accessed from your phone. The beds, towels, showers, and other materials were extremely high quality, and I did not encounter a single problem during my stay. Of note, the whole building was kept extremely clean, and the A/C was new and powerful. Emails during my stay made me feel that I could contact staff in the event of any issues. I would highly recommend using this place, as it is affordable and high-quality. claustrophobic. No ventilation in bathroom. Knees touches of bathroom when using toilet. No wardrobes to hang clothes. Mould on window frame. Human excrement on duvet cover. Squicky bed makes nosie every time you move. Couldn't sleep first night. Club round the corner playing loud music tile 3am can provide videos. No television no kettle not even a fridge. The worst I have ever had the misfortune of encountering, unsafe, dirty and claustrophobic. Upon entering it is immediately clear that this 'hotel' does the absolute bare minimum to pass as one, The walls and especially the are paper thin and feel like they offer no privacy or safety, we could follow the conversation of the people in the next to ours. Also the part of the lock in the doorframe itself was loose, I am 100% certain I could break this with a simple shoulder push from the outside, maybe just by leaning too hard. The is dirty, mouldy, not at all like the pictures and the only lights in the are what I could only describe as "Guantanamo bay vibes." Cold, extremely bright lights in the ceiling, the light switches near the bed just turn those on, no other lights whatsoever. There are multiple signs with warnings like "clog the toilet? 150 euro fine" even though our seemed clogged from the start and barely flushed anything. (Also the sign said "don't flush paper paper", if you're threatening me with fines, at least translate properly so I know what not to do) Mould in plenty of corners, one roll of paper for 10 days for 2 people, and no cleaning whatsoever. Every is plagued by loud sounds from the building, water splashing on the floor next to our window at 1 in the morning, like multiple buckets' worth of water being dumped next to our heads, both nights. Can hear the neighbors' toilet, showers etc. This is genuinely one of the worst things, it is not even possible to get a of sleep here. Every attempt to contact or complain has been met with chatbots and automated messages, "you chose this room" was their best resolution, as of now they completely stopped awnsering. This is not a hotel, this is an ai generated prison cell that complies with the bare minimum to be called a hotel. This was one of the worst places I have ever stayed. Calling it a feels misleading. From the moment I entered, there was a strong and unpleasant smell of humidity. The was damp, sticky, and clearly not properly cleaned. The walls were moist, and in some corners, there were already signs of mold. There was no working air conditioner, no fridge, no safe, and no staff around at any point to assist. It felt like being left alone in a hot, wet, and uncomfortable space. The noise from other guests was constant and impossible to ignore. Many of them seemed to be long-term residents, and it felt like I was trapped inside someone else’s private life — at all hours. I felt unsafe and deeply uncomfortable. From the second night, I was just waiting for the moment I could leave. My rest was completely ruined, and for that reason, I ended up checking out four days earlier than planned. I cannot recommend this place to anyone looking for peace, comfort, or basic hospitality.❞ The was bad. NO security at the front where anyone could walk in. The pictures are NOTHING like the real rooms and corridors. I’d avoid this place at all costs. Online the windows are low. In reality they’re very high with bars on them. I could list more problems with the place but I won’t. The cleaner was very nice though Below it says how would u describe the hotel. There is NOTHING there to describe it. And as others found out it’s a HOSTEL NOT A This was basic but clean. The access to the building is very complicated as everything is done online and information is not very clear and you need a good internet connection which is difficult if you are standing on the street. Even though checkout was 12 the cleaner is there at 9 or before cleaning other rooms and it is very noisy, so I checked out early. If I was to stay there again I would book a on the top floor. Me hospedé con mi pareja 3 noches. La habitación no tenía ventana a la calle, era un sótano. No había tv. El baño sonaba fuertisimo al descargar. Pedí cambio de habitación y jamás pude hablar con una persona real. Solo un chat que da respuestas genéricas automáticas. La cereza del pastel fue que dos días después de hacer check out me realizan un cobro de 90 euros por supuestamente manchar funda y nórdico. Dejamos todo perfecto y en el email donde me informaron del cobro, decían que adjuntaban PDF con las pruebas pero no había nada adjunto. Son unos ladrones, estafadores. En total terminamos pagando 193,00 euros por 3 noches 2 personas por una real porquería. La cama muy ruidosa, no sé podían abrir las ventanas, el espacio es muy pequeño y toda la noche se filtra la luz del pasillo encendida. Además no hay atención humana en ningún momento de la estancia. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Self-catering accommodation
Address · Phone · Hours
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- Av. Juan Sebastián Elcano, Málaga, Andalusia, ES
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