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instacar - Leasing Αυτοκινήτων

Athens, Greece Car leasing service

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. After reading some reviews I understand they are trying to steal from myself also Extra charges after returning the car drive home 3 months program Biological cleaning 200$ ish Extra day charge 250$ Scratch on door 600$ Some.otjer charges everyday they send me something new with no explanation never ever again and they will not get 1 $ from me good luck. THIEVES THIEVES Unfortunatelly although the staff is willing to help, the company has no internal procedures, especially for issue of a random damage : battery, broken glass etc. Waiting for rear windscreen for more than 3 weeks, they refused to give me a replacement car, and only after having an argument with the staff, they gave me one. Also after an issue with the battery (is not working), it is now 3rd day and nobody knows how to open the doors of the car, in order to replace the battery. Very slow responce for Professional Leasing company. Very low quality of service, especially if you are in Thessaloniki. Really disappointed with Instacar. I’ve been leasing a basically brand new car (not even 5,000 km, around 4–5 months old), and suddenly the A/C stopped working — right when Athens hit 40°C. I contacted them and they told me I can only go through the official service. The first available appointment? A week later. Before that, they suggested September (!) as the first available slot. Meanwhile, my family and I had to drive around in this heatwave with no A/C. I even asked if I could just fix it myself and pay for it, but they said no — it has to be their center. So no A/C, no real help, and just wait. What bothers me even more is that if I was one day late in paying the monthly fee, I’m sure they’d call me right away. But when I needed support? Nothing. Zero urgency, zero care. Honestly, this is not how you treat customers who are paying you every month. I expected way better. Avoid at all costs! They make you sign documents you never see, they won't give you the cat you agreed and when you dare complain they just provide generic answers without addressing the complaint only focusing on payment. Money grabbing monkey's! Everything is good, when you are at the stage of getting the car. After that it’s becoming bad. Once you paid all the money the requested, becoming worse. It's a problem to comunicate with them via app they promoting. They simply not replying. But the most interesting experience you are getting when you are returning the car. They asked extra deposit from the beginning 1700 euro, which the assures would be returned after the termination of the contract. One moth passed after we returned the car. And they are still looking for this amount and looks like they are not going to bring it back. Looks like a scum. You know how it is — your wife’s traveling with the kids, and you’re hoping everything goes smooth. So you call her and ask, “How did it go?” And she says: “Everything was perfect. The driver was right on time, the car was clean and comfortable. No stress at all.” That’s exactly what you want to hear. Not just for the — but so you can relax, no complaints, no drama. And that’s why I’m writing this review. Thanks for the great service, and for giving me peace of mind. Seriously — I appreciate it. Mr Stefas was very helpful and able to provide me with all the significant information that I needed for my new car. Right now I am waiting to receive my new vehicle from the dealership and i have no worries due to the excellent customer from Mr. Stefas. I used this company's services for 18 months, and everything was fine until it came time to return the vehicle. Despite the car being in full working order and practically free of external damage (I say "practically" due to the nature of car usage in Greece), I was charged €855. Allegedly, this was for fixing several scratches (and I emphasize "scratches" because calling them "damage" would be a stretch. Any center could buff them out with a cloth for €20). After a short exchange of emails, this company simply stopped responding and silently withdrew the amount from my account. They even stopped answering calls. I strongly advise against using their services. However, if you do decide to take the risk, I recommend unlinking your bank account to avoid any charges they might randomly decide to deduct. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. Car dealer

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. After reading some reviews I understand they are trying to steal from myself also Extra charges after returning the car drive home 3 months program Biological cleaning 200$ ish Extra day charge 250$ Scratch on door 600$ Some.otjer charges everyday they send me something new with no explanation never ever again and they will not get 1 $ from me good luck. THIEVES THIEVES Unfortunatelly although the staff is willing to help, the company has no internal procedures, especially for issue of a random damage : battery, broken glass etc. Waiting for rear windscreen for more than 3 weeks, they refused to give me a replacement car, and only after having an argument with the staff, they gave me one. Also after an issue with the battery (is not working), it is now 3rd day and nobody knows how to open the doors of the car, in order to replace the battery. Very slow responce for Professional Leasing company. Very low quality of service, especially if you are in Thessaloniki. Really disappointed with Instacar. I’ve been leasing a basically brand new car (not even 5,000 km, around 4–5 months old), and suddenly the A/C stopped working — right when Athens hit 40°C. I contacted them and they told me I can only go through the official service. The first available appointment? A week later. Before that, they suggested September (!) as the first available slot. Meanwhile, my family and I had to drive around in this heatwave with no A/C. I even asked if I could just fix it myself and pay for it, but they said no — it has to be their center. So no A/C, no real help, and just wait. What bothers me even more is that if I was one day late in paying the monthly fee, I’m sure they’d call me right away. But when I needed support? Nothing. Zero urgency, zero care. Honestly, this is not how you treat customers who are paying you every month. I expected way better. Avoid at all costs! They make you sign documents you never see, they won't give you the cat you agreed and when you dare complain they just provide generic answers without addressing the complaint only focusing on payment. Money grabbing monkey's! Everything is good, when you are at the stage of getting the car. After that it’s becoming bad. Once you paid all the money the requested, becoming worse. It's a problem to comunicate with them via app they promoting. They simply not replying. But the most interesting experience you are getting when you are returning the car. They asked extra deposit from the beginning 1700 euro, which the assures would be returned after the termination of the contract. One moth passed after we returned the car. And they are still looking for this amount and looks like they are not going to bring it back. Looks like a scum. You know how it is — your wife’s traveling with the kids, and you’re hoping everything goes smooth. So you call her and ask, “How did it go?” And she says: “Everything was perfect. The driver was right on time, the car was clean and comfortable. No stress at all.” That’s exactly what you want to hear. Not just for the — but so you can relax, no complaints, no drama. And that’s why I’m writing this review. Thanks for the great service, and for giving me peace of mind. Seriously — I appreciate it. Mr Stefas was very helpful and able to provide me with all the significant information that I needed for my new car. Right now I am waiting to receive my new vehicle from the dealership and i have no worries due to the excellent customer from Mr. Stefas. I used this company's services for 18 months, and everything was fine until it came time to return the vehicle. Despite the car being in full working order and practically free of external damage (I say "practically" due to the nature of car usage in Greece), I was charged €855. Allegedly, this was for fixing several scratches (and I emphasize "scratches" because calling them "damage" would be a stretch. Any center could buff them out with a cloth for €20). After a short exchange of emails, this company simply stopped responding and silently withdrew the amount from my account. They even stopped answering calls. I strongly advise against using their services. However, if you do decide to take the risk, I recommend unlinking your bank account to avoid any charges they might randomly decide to deduct. Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. Car dealer

4.6 · 1.3K reviews Maps
Address · Phone · Hours
Address
Lo, Nea Erythrea, Attica, GR
Phone
+30 21 0610 7283
Monday9:30 AM to 7:30 PM
TuesdayClosed
Wednesday9:30 AM to 7:30 PM
Thursday9:30 AM to 7:30 PM
Friday9:30 AM to 7:30 PM
Saturday9:30 AM to 5 PM
SundayClosed

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