Capio Primary Care Center Vasby

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Nathalie Fredlund is the best of the best 😊 I've lived in Väsby 1 year. This place never seems to be reliable. They are often rude and very unhelpful. Trust the unhappy reviews here. It's all true. I'm always so frustrated dealing with this location. It's hard to think that the working here have any interest in helping people. Hang up, or don't at all, never back, never take responsibility or apologize, they huff and snicker on the phone. I don’t get the negative comments on this vårdcentral, in my case they have been super friendly and professional, absolutely nothing to remark on! Nöjd After seeing all the bad reviews I was a bit scared to go. Turned out everyone was super nice with me, from the women at the reception to the nurses and the doctor, everyone was welcoming and professional. I was able to get the help I needed. Very good experience 5/5 Professionell och tillmötesgående personal. Snabb svar och bokning med läkare 🫶🏾 Thank you for all the patience and the care provided in the last years, and special thanks to nurse Nathalie and dr. Alaa. Very empathic and caring proffesionals. Dåligt bemötande, ärekränkande och förfalskande av vårdjournal. Vid nytt besök, bad de mig svara på enkät, som de sedan läste och tvimgade mig att utföra ett test som skulle vara negativt om de läste svaren i enkäten DE tvingade mig besvara. Skyllde sedan på manfall. Mitt ärende jag hade rätt i togs seriöst och tvingade mig på onödiga tester. Recepcionistas sin ganas de vivir, y médicos que siempre te mandan Alvedon y agua 👎🏻 Quick response and pleasant service Extremely rude, unfriendly and not helpful. Called in on thursday to book a time. No possibility, I was told. But the would me on monday. Explained I have a new number. Asked if this can be changed, which is confirmed. Monday: No call. Called back the next day and explained the hadn't me. I spoke to continues to claim that the did, because it is in the system. Starts raising her voice to me and interrupts me constantly. When she is silent for a moment, I ask her to check which was used. So the was not changed and I was called on my old number. No apology whatsoever. This is not capable of handling distressed that want to make a doctor's appointment. She only makes more stressed and frustrated, which can't be very good if they are already feeling bad. An employee working in such a position should be loaded with empathy. This employee has zero. Instead she has an ego that is higher than Mount Everest. Not the first negative experience I have with them, but this was too much to let it go. The chat function works so well! I was able to book an and get information about what will be done at the visit through the chat. I really appreciate having this option instead of having to make a call. If I could give them - stars I would have, these mfs have been sending out so many bills to me to pay that I am up in 1603sek. I have gone to every meeting with their psychologists and everything and then they send out a bill that says "You haven't been to your meeting". Never go to this clinic because they will rob you like they're trying to rob me. Receptionst is rude and unfriendly.. i was promised certain service on the phone when i went there it was something else and their respond was yeah sometimes we say wrong things to on the phone !!!!!! They make you wait more than 15 min for your booked appointment. The staff memeber that i met didn’t do any examination or even see my report that i have from another place. They are the worst ever!!! It was my first to them for booking an appointment, after having been living here and paying tax for 13 years. The woman asked me to provide my number. Unfortunately, I made mistakes because my mind at that moment was not clear (poor patient) and mixed up with the last 4 digits of my daughter's number. It became too late when I realized that mistake. I tried to correct it, but the woman believed that I didn't have valid and must be using someone else's id. How can that be possible? If the were made successfully, eventually, I would show up in with a valid id card, right? She rejected my booking. No wonder the average score is 1.9. ## Reply to your response ## Thanks for your detailed reply. Agree on that the correct should be registered. I didn't write all the details in my original review. The did give me a chance to correct, but the thing is that when I was correcting it, the was not focusing enough (probably overwhelmed by her presumption). I remember my very well normally. That morning I didn't feel well and thus made the mistake. When I realized what went wrong, I am 100% sure that I made it right during the last trial, but the didn't input it correctly that time. That, however, made her convinced in her presumption that I didn't have a valid number. When she finally said that she was going to end the call, I was speechless for about 20 s. You know what? Patients normally lose some of their senses and capabilities, at least temporarily. The actually asked me if I was making the for myself and knew that I was the patient himself. When a patient made a mistake, the reception should point it out calmly (if not warmly), instead of assuming that the patient is a criminal and stressing the patient by saying something like "I am giving you the final chance". Snabb återkoppling! Sämsta vårdcentralen i Väsby. When have booked you still have to wait 20-30min for your apointment😠 Vi fick snabb och effektiv hjälp. Ett stort tack till Sayran Mustafa!!! Missnöjd och arg. Väldigt dåligt service, varje gång jag ringer för att få hjälp med något eller med att boka så finns alltid otrevliga som låter än att förklara sig eller att prata. Man får aldrig något hjälp. Byt all från reception. Kan vara möjligt att alla från reception är så otrevliga och märks att dem vill jobba alls. I have had a very painful foot for over a week. Having rung vårdcentralen I was promised a for a telephone meeting with a doctor. When no one called I contacted them again and was told that I would be contacted later in the day. Since then I have been told that I would have a further telephone meetings with a Doctor, twice. Neither have I been contacted. I realise that and staff availabilty pressures do not make things easy but to promise service and then go back on that promise is not something expect and is a denial of the trust we have in our health professionels. Första bemötandet var något irriterande då jag tydligt beskrivit vad jag försökt göra själv för att avhjälpa mitt problem men det första svaret rekommenderade ändå att jag skulle göra exakt det jag redan gjort, så jag kan kanske förstå varför jag ska fylla i ett långt formulär om man ändå tänker läsa den informationen. Jag hade bett om att få hjälp med att boka tid för ett besök med det är nära omöjligt att hitta något som passar när personalen man chattar med föreslår en tid i taget och tar hänsyn till de tider jag beskrivit fungerar för mig. Hade önskat att det fanns ett bokningssystem där jag kan se alternativ Hi i am gona give this 5 starts for IVAR Dimberg . i start going to this vard central from last 1.5 years with the same complaint about my health nobody diagnose my main disease but then i booked an urgent with IVAR Dimberg he was such a nice and talented he did not gave up on me and ask for sevral blood tests until he finally diagnose me with hyperparathyroid. And reffer me to specialist and soon i will have surgery so i must give 5 stars to IVAR Dimberg.very talented and kind 😊 Website change monitoring Monitor any webpage for changes – get instant email alerts when prices drop, new jobs are posted, products come back in stock, or competitors update their sites. See how the number of reviews and average review scores have changed over time. Medical Center