Bannatyne Health Club And Spa

Frequently mentioned in reviews: Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors. Expected better and glad that I didn’t buy 12month membership. Music is either very quiet or pop which neither sits with the gym culture. Would make sense to have it in the spa or sauna but not playing it in the gym area, it ruins the vibe. Sauna and steam almost impossible to get to as always full. Changing rooms smelt bad, showers always have a bad mouldy smell too. is really nice and helpful on the other hand. 👌 Had a spa day booked in, never been before. Upon arrival were friendly and booked us in, it was quite busy so we was asked to wait in the spa for a few minutes until someone could take us to show us around. We were showed where everything was and given all the information we needed for the spa and afternoon tea which was included. We decided to go to the relaxation to relax before our however the was full and after waiting for 25 minutes still no seats became available, so we waited for our and hoped to return after to use this area. We were called in for our which we absolutely loved, the were amazing, and very professional. We were lucky enough to be in the same together for our treatments, every was clean and very relaxing. This was the best neck shoulder and back we have both had. Upon finishing our were were presented with water and told that we could again use the relaxation but upon going inside again this was still full with the same people inside. We decided to go for the afternoon tea at this point, we had a large hot scone with cream and ham along with a large hot drink which was just enough for us. We headed back downstairs tried the relaxation one more time and this was still full so we headed for the Jacuzzi but upon entering the Jacuzzi area was full and people were waiting around the edge for space to get in, the pool was limited as particular lanes were set up, so by this point we decided to not hang around and got changed and left. We were a little disappointed that most of the facilities were over crowded and unable to use them but the treatment more than made our visit. Only other thing which was a bit uncomfortable is when you have to walk through the reception area in your swimwear and robes to get to the spa but it's a minor issue. We took our own flip flops/sliders and robes but you can hire these from the reception for a cost. Locker keys are £2 deposit each which they refund upon exit. I was gifted a spa day and decided to book this club due to it being the most closely located to me. My sister and I went together and we had such a and lovely day. We started with our treatment (Swedish massage) which we were both happy with. We made use of the relaxation room, indoor and outdoor hot tubs, sauna and stream room. The relaxation was so nice that we both had a nap! The outdoor hot tub is the best part of the spa and it’s just lovely. The indoor hot tub was very cold so we didn’t spend long in there, but there was space in the outdoor hot tub throughout the day (which was very warm) so it didn’t really matter. The reception were very helpful and friendly which contributed to the overall positive experience. At times the outdoor hot tub was very loud with talking, but if you’re booking a spa day you should understand that a lot of the other people at the spa will be members of the health club and it does have a ‘social vibe’, which we personally loved but each to their own. My sister and I left feeling extremely relaxed and we were very happy with the overall. Bannatyne Health Club and Spa is a fantastic place to maintain your fitness and well-being. As someone who has been going there for nearly 2 years, I can attest to the many positive aspects of this sports complex.Here’s what I love about Bannatyne: Spacious and Free Parking: The ample parking space makes it convenient for members. You don’t have to worry about finding a spot or paying extra fees. Variety of Fitness Facilities: Bannatyne offers multiple spacious fitness halls where you can engage in various workouts. Whether you’re into cardio, strength training, or group classes, there’s something for everyone. Year-Round Pool: The beautiful pool maintains a comfortable temperature throughout the year. It’s perfect for swimming or simply by the water. Invigorating Steam Room: The steam sauna is a personal favorite. The combination of good steam and the right temperature provides a soothing experience. Friendly and Courteous Staff: The at Bannatyne are always responsive and polite. Their helpfulness adds to the overall positive atmosphere. Affordable Spa Services: The spa salon offers a range of services at reasonable prices. Whether it’s a full-body Swedish or other treatments, you’ll find something to suit your preferences.Overall, Bannatyne Health Club and Spa strikes a great balance between quality and affordability. It’s a place where you can unwind, stay fit, and enjoy a variety of services. I highly recommend it! 😁😁😁 From entering the spa to warm friendly we were shown around the complex with clear explanations given throughout. We used the Pool, Jacuzzi and steam which were all comfortable and not too crowded. Then onto with Lisa and Ellie, best back and facial ever. The changing facilities were spacious, clean and tidy too. Not to forget the cozy robes that actually covered me as a bigger lady. Great all round. Me and my partner went here for our anniversary and a day The facilities were very clean and the were very kind We had a tour round the place to begin with so we knew where everything was which was good as i was nervous about getting lost !! When we arrived we couldn't go in the pool as it was closed for a aerobics class which was a bit annoying but it was for an hour then we got to go in it straight away The hot tub inside was lovely and the pool inside was very clean The food wasn't that great you only get a very small variety when booking on Groupon The outside hot tub was absolutely freezing but the were on it very quickly When we had the it was lovely and relaxing The masseuse was amazing and so was my partners one so definitely recommend getting a while you are there Its just so busy and you cant really get a moment alone or silence Maybe if there was a pool and hot tub for just the spa day people it would be brilliant I booked a and spa day for my mother’s birthday, which we were very much looking forward to. However, our upon arrival was deeply disappointing. Due to traffic, we arrived 10 minutes late, and instead of being met with understanding, we were informed that our treatment would be reduced to just five minutes. Furthermore, because we had not completed a pre-arrival form—which we never received—we were told we would not receive any treatment at all. Despite these circumstances being beyond our control, we were refused a refund and spoken to in an unprofessional and dismissive manner. The customer service was extremely poor, with unwilling to listen or make any effort to accommodate us. The manager’s attitude was particularly unacceptable, as she failed to handle the situation appropriately or offer any resolution. Unfortunately, this completely ruined what was meant to be a special occasion for my mother. This was my first visit to Bannatyne, and based on this experience, it will certainly be my last. I would strongly advise others to avoid this establishment due to its lack of professionalism and customer care. Visited Chafford hundred Bannatyne on Saturday 15th of Feb after receiving a virgin voucher. Definitely wont visit again, facilities dirty and run down I dont personally think this site should offer spa as it is heavily used for its gym so gym members and spa visitors use same facilities which were very busy and often not enough for all especially in the sauna and steam room. Locker was filthy, when it come to the "25 minute" back was cut short for both me and my partner with them both being 15 minutes maximum including getting in getting undressed and getting back into our clothes and out the room. Clearly over booking to make more money and it shows in customer service and customer care, my partners was so rushed it actually left him hurt and now 2 days later he is in agnoy and can barely move without it hurting. Safe to say will be steering clear of Bannatynes - if your looking for a spa day I suggest you do to. 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